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Implementing Microsoft Dynamics 365 Customer Engagement

You're reading from   Implementing Microsoft Dynamics 365 Customer Engagement Configure, customize, and extend Dynamics 365 CE in order to create effective CRM solutions

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Product type Paperback
Published in Mar 2020
Publisher Packt
ISBN-13 9781838556877
Length 426 pages
Edition 1st Edition
Concepts
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Author (1):
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Mahender Pal Mahender Pal
Author Profile Icon Mahender Pal
Mahender Pal
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Table of Contents (14) Chapters Close

Preface 1. Introduction to Dynamics 365 CE 2. Implementation Methodology FREE CHAPTER 3. Requirement Gathering and Analysis 4. Preparing Functional and Technical Design Documents 5. Configuring Your Dynamics 365 CE Organization 6. Customizing Dynamics 365 CE 7. Extending Dynamics 365 CE 8. Integrating Dynamics 365 CE with Other Applications 9. Business Intelligence and Reporting 10. Testing and User Training Planning 11. Migration and Upgrade 12. Deployment and Go-Live Support 13. Other Books You May Enjoy

Summary

In this chapter, we learned about the project and how to manage the project efficiently. We also discussed the importance of the project management methodology and the different popular methodologies used for project management. We also discussed the main questions whose answers you need to find to select the best-suited project methodology for your Dynamics 365 CE implementation. Now, we have a good understanding of project management and project management methodology.

In the next chapter, we will discuss how to perform requirement gathering and analysis for your Dynamics 365 CE implementation.

You have been reading a chapter from
Implementing Microsoft Dynamics 365 Customer Engagement
Published in: Mar 2020
Publisher: Packt
ISBN-13: 9781838556877
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