As we have seen so far, there are various ways we can ensure quality in our projects, but how do we evaluate whether the quality system we pick is effective? This becomes more of a concern if one organization needs to contract its work to another and needs to know whether the contractor will be able to provide quality services and products. This need for the quality system to be auditable necessitates the use of a Quality Management System (QMS).
A QMS is a set of standards that defines how an organization can meet the requirements of its customers and other stakeholders. Quality standards are a set of guidelines, rather than actual standards, that have been widely accepted in the software industry with defined processes and evaluation metrics to help improve the quality of software. The motivation for the selection of a standard is left to...
