Building the chatbot

With all of the sub-flow diagrams and the master flow diagram, we can start to build the chatbot. Another great thing about having these sub-flows is that they are quite similar to intents.

Before we can start creating intents, we need to set up our Lex bot. In the Lex console, click Create and then follow the process for creating a Custom bot as described in Chapter 5, Building Your First Amazon Lex Chatbot.

Product find

We will start with the most common conversation—finding a product. First, we'll create a new intent called productFind.

This intent will deal with users who want to find a product to add to their cart, as well as users just checking the stock levels, so we need to provide...