Real case examples using cloud monitoring, debugging, and tracing for applications on GCP

Cloud monitoring SLOs

If you have an externally consumed application and you would like to better measure your customer satisfaction based on the quality of your service, this is possible by creating service-level objectives, or SLOs.

For this, we can create a specific group of alerts that focus on important metrics for our clients. Some recommendations for identifying good SLOs include the following:

• Identify flows within the application that are critical and that directly impact the business (for example, product payment).
• Identify metrics within the application that can determine the user experience and be used as service-level indicators, or SLIs (for example, the latency of operations in our application must be less than 100 ms per action).
• Determine the objectives to be met for our SLOs and how they will be measured (for example, the % of operations with latency under...