Now that you have reviewed the different categories of stakeholders, you have to keep them all straight and create a way to keep track of who they are, how they want to be communicated with, what their expectations are, and so on. If only there were a specific document that you could use to do so. Good news, there is! It's called a stakeholder matrix, and while there isn't one way over another to create and use this document, it will go a long way to helping keep everyone straight. Especially if this is a brand-new project and you have never worked with them before.
Keep in mind during the exam that the assumption is you are managing a brand-new project, creating something you have never done before, and that the project is a large one. You will also get a variety of questions representing different industries managing IT-related projects...
