Monitoring communications

Monitoring communications keep a close eye on both stakeholder engagement and how communication is working or not working during monitoring and controlling. Some of the items that are specific to stakeholder management you reviewed in Chapter 4, Charters and Stakeholders, especially the identifying stakeholders and the creation of the stakeholder register. We'll review some of the other stakeholder information at a high level here and then again in Chapter 13, Stakeholder Engagement. More specifically, we'll discuss planning for stakeholder engagement and how it applies to communications management.

The monitoring communications management process is the catalyst for changes to how you communicate, with whom, and what artifacts and activities are going well and which are not. This review and monitoring of the process will trigger changes to the communications management and stakeholder engagement plans, as needed. Remember, you are communicating...