In this recipe, we are going to use Microsoft Bot Framework to create smart bots. Smart bots implement a conversation between the user and the bot. These conversations trigger a series of actions. Bots keep track of the conversation state so that it knows where it is in the conversation. Bots also keep track of the user state, or to be more precise, they keep track of the variables the user has inputted.
Bots have been used to input complex forms such as legal forms or financial documents. For our self-ordering kiosk scenario, we will be implementing a simple bot that allows someone to add food to their order. We will build upon the LUIS model we implemented in the previous recipe.
