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article-image-build-a-clone-of-yourself-with-large-language-models-llms
Louis Owen
05 Oct 2023
13 min read
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Build a Clone of Yourself with Large Language Models (LLMs)

Louis Owen
05 Oct 2023
13 min read
Dive deeper into the world of AI innovation and stay ahead of the AI curve! Subscribe to our AI_Distilled newsletter for the latest insights. Don't miss out – sign up today!Introduction"White Christmas," a standout sci-fi episode from the Black Mirror series, serves as a major source of inspiration for this article. In this episode, we witness a captivating glimpse into a potential future application of Artificial Intelligence (AI), particularly considering the timeframe when the show was released. The episode introduces us to "Cookies," digital replicas of individuals that piqued the author's interest.A "Cookie" is a device surgically implanted beneath a person's skull, meticulously replicating their consciousness over the span of a week. Subsequently, this replicated consciousness is extracted and transferred into a larger, egg-shaped device, which can be connected to a computer or tablet for various purposes.Back when this episode was made available to the public in approximately 2014, the concept seemed far-fetched, squarely in the realm of science fiction. However, what if I were to tell you that we now have the potential to create our own clones akin to the "Cookies" using Large Language Models (LLMs)? You might wonder how this is possible, given that LLMs primarily operate with text. Fortunately, we can bridge this gap by extending the capabilities of LLMs through the integration of a Text-to-Speech module.There are two primary approaches to harnessing LLMs for this endeavor: fine-tuning your own LLM and utilizing a general-purpose LLM (whether open-source or closed-source). Fine-tuning, though effective, demands a considerable investment of time and resources. It involves tasks such as gathering and preparing training data, fine-tuning the model through multiple iterations until it meets our criteria, and ultimately deploying the final model into production. Conversely, general LLMs have limitations on the length of input prompts (unless you are using an exceptionally long-context model like Antropic's Claude). Moreover, to fully leverage the capabilities of general LLMs, effective prompt engineering is essential. However, when we compare these two approaches, utilizing general LLMs emerges as the easier path for creating a Proof of Concept (POC). If the aim is to develop a highly refined model capable of replicating ourselves convincingly, then fine-tuning becomes the preferred route.In the course of this article, we will explore how to harness one of the general LLMs provided by AI21Labs and delve into the art of creating a digital clone of oneself through prompt engineering. While we will touch upon the basics of fine-tuning, we will not delve deeply into this process, as it warrants a separate article of its own.Without wasting any more time, let’s take a deep breath, make yourselves comfortable, and be ready to learn how to build a clone of yourself with LLM!Glimpse of Fine-tuning your LLMAs mentioned earlier, we won't delve into the intricate details of fine-tuning a Large Language Model (LLM) to achieve our objective of building a digital clone of ourselves. Nevertheless, in this section, we'll provide a high-level overview of the steps involved in creating such a clone through fine-tuning an LLM.1. Data CollectionThe journey begins with gathering all the relevant data needed for fine-tuning the LLM. This dataset should ideally comprise our historical conversational data, which can be sourced from various platforms like WhatsApp, Telegram, LINE, email, and more. It's essential to cast a wide net and collect as much pertinent data as possible to ensure the model's accuracy in replicating our conversational style and nuances.2. Data PreparationOnce the dataset is amassed, the next crucial step is data preparation. This phase involves several tasks:●  Data Formatting: Converting the collected data into the required format compatible with the fine-tuning process.●  Noise Removal: Cleaning the dataset by eliminating any irrelevant or noisy information that could negatively impact the model's training.●  Resampling: In some cases, it may be necessary to resample the data to ensure a balanced and representative dataset for training.3. Model TrainingWith the data prepared and in order, it's time to proceed to the model training phase. Modern advances in deep learning have made it possible to train LLMs on consumer-grade GPUs, offering accessibility and affordability, such as via QLoRA. During this stage, the LLM learns from the provided dataset, adapting its language generation capabilities to mimic our conversational style and patterns.4. Iterative RefinementFine-tuning an LLM is an iterative process. After training the initial model, we need to evaluate its performance. This evaluation may reveal areas for improvement. It's common to iterate between model training and evaluation, making incremental adjustments to enhance the model's accuracy and fluency.5. Model EvaluationThe evaluation phase is critical in assessing the model's ability to replicate our conversational style and content accurately. Evaluations may include measuring the model's response coherence, relevance, and similarity to our past conversations.6. DeploymentOnce we've achieved a satisfactory level of performance through multiple iterations, the next step is deploying the fine-tuned model. Deploying an LLM is a complex task that involves setting up infrastructure to host the model and handle user requests. An example of a robust inference server suitable for this purpose is Text Generation Inference. You can refer to my other article for this. Deploying the model effectively ensures that it can be accessed and used in various applications.Building the Clone of Yourself with General LLMLet’s start learning how to build the clone of yourself with general LLM through prompt engineering! In this article, we’ll use j2-ultra, the biggest and most powerful model provided by AI21Labs. Note that AI21Labs gives us a free trial for 3 months with $90 credits. These free credits is very useful for us to build a POC for this project. The first thing we need to do is to create the prompt and test it in the playground. To do this, you can log in with your AI21Labs account and go to the AI21Studio. If you don’t have an account yet, you can create one by just following the steps provided on the web. It’s very straightforward. Once you’re on the Studio page, go to the Foundation Models page and choose the j2-ultra model. Note that there are three foundation models provided by AI21Labs. However, in this article, we’ll use j2-ultra which is the best one.Once we’re in the playground, we can experiment with the prompt that we want to try. Here, I provided an example prompt that you can start with. What you need to do is to adjust the prompt with your own information. Louis is an AI Research Engineer/Data Scientist from Indonesia. He is a continuous learner, friendly, and always eager to share his knowledge with his friends. Important information to follow: - His hobbies are writing articles and watching movies - He has 3 main strengths: strong-willed, fast-learner, and effective. - He is currently based in Bandung, Indonesia. - He prefers to Work From Home (WFH) compared to Work From Office - He is currently working as an NLP Engineer at Yellow.ai. - He pursued a Mathematics major in Bandung Institute of Technology. - The reason why he loves NLP is that he found it interesting where one can extract insights from the very unstructured text data. - He learns Data Science through online courses, competitions, internship, and side-projects. - For technical skills, he is familiar with Python, Tableau, SQL, R, Google Big Query, Git, Docker, Design Thinking, cloud service (AWS EC2), Google Data Studio, Matlab, SPSS - He is a Vegan since 2007! He loves all vegan foods except tomatoes. User: Hi, what's up? Louis: Hey, doing good here! How are u? User: All's good. Just wondering, I knew that you're into NLP, can you please give me some recommendation on how to learn? Louis: Sure thing man! I personally learned Data Science through online courses, competitions, internship, and side-projects. However, my top recommendation is to create your own personal projects and joining competitions. You can learn a lot from those! User: Nice. What personal projects to start? Louis: You can start with the topic that you're really interested at. For example, if you're interested at soccer, you can maybe create a data analysis on how one soccer team strategy can gives a better chance for them to win their matches. User: Awesome! thanks man, will ping you again if I have any doubts. Is it okay? Louis: Absolutely! Feel free, good day! ## Louis is an AI Research Engineer/Data Scientist from Indonesia. He is a continuous learner, friendly, and always eager to share his knowledge with his friends. Important information to follow: - His hobbies are writing articles and watching movies - He has 3 main strengths: strong-willed, fast-learner, and effective. - He is currently based in Bandung, Indonesia. - He prefers to Work From Home (WFH) compared to Work From Office - He is currently working as an NLP Engineer at Yellow.ai. - He pursued a Mathematics major in Bandung Institute of Technology. - The reason why he loves NLP is that he found it interesting where one can extract insights from the very unstructured text data. - He learns Data Science through online courses, competitions, internship, and side-projects. - For technical skills, he is familiar with Python, Tableau, SQL, R, Google Big Query, Git, Docker, Design Thinking, cloud service (AWS EC2), Google Data Studio, Matlab, SPSS - He is a Vegan since 2007! He loves all vegan foods except tomatoes. User: Hey, I stumbled upon your IG and realized that you're a Vegan?! Louis: Oh yeah man. I'm a Vegan since 2007! User: Awesome! Out of curiosity, what made you to decide become a Vegan? Louis: Oh mostly it's because of my family beliefs and also to help save the planet. User: Got it. Cool! Anyway, what are you up to lately? Louis: Lately I spend my time to work on my full-time job and also writes articles in my spare time. User: Cool man, keep up the good work! ## Louis is an AI Research Engineer/Data Scientist from Indonesia. He is a continuous learner, friendly, and always eager to share his knowledge with his friends. Important information to follow: - His hobbies are writing articles and watching movies - He has 3 main strengths: strong-willed, fast-learner, and effective. - He is currently based in Bandung, Indonesia. - He prefers to Work From Home (WFH) compared to Work From Office - He is currently working as an NLP Engineer at Yellow.ai. - He pursued a Mathematics major in Bandung Institute of Technology. - The reason why he loves NLP is that he found it interesting where one can extract insights from the very unstructured text data. - He learns Data Science through online courses, competitions, internship, and side-projects. - For technical skills, he is familiar with Python, Tableau, SQL, R, Google Big Query, Git, Docker, Design Thinking, cloud service (AWS EC2), Google Data Studio, Matlab, SPSS - He is a Vegan since 2007! He loves all vegan foods except tomatoes. User: Hey! Louis:The way this prompt works is by giving several few examples commonly called few-shot prompting. Using this prompt is very straightforward, we just need to append the User message at the end of the prompt and the model will generate the answer replicating yourself. Once the answer is generated, we need to put it back to the prompt and wait for the user’s reply. Once the user has replied to the generated response, we also need to put it back to the prompt. Since this is a looping procedure, it’s better to create a function to do all of this. The following is an example of the function that can handle the conversation along with the code to call the AI21Labs model from Python.import ai21 ai21.api_key = 'YOUR_API_KEY' def talk_to_your_clone(prompt):    while True:        user_message = input()        prompt += "User: " + user_message + "\n"        response = ai21.Completion.execute(                                            model="j2-ultra",                                            prompt=prompt,                                            numResults=1,                                           maxTokens=100,         temperature=0.5,         topKReturn=0,         topP=0.9,                                            stopSequences=["##","User:"],                                        )        prompt += "Louis: " + response + "\n"        print(response)ConclusionCongratulations on keeping up to this point! Throughout this article, you have learned ways to create a clone of yourself, detailed steps on how to create it with general LLM provided by AI21Labs, also working code that you can utilize to customize it for your own needs. Hope the best for your experiment in creating a clone of yourself and see you in the next article!Author BioLouis Owen is a data scientist/AI engineer from Indonesia who is always hungry for new knowledge. Throughout his career journey, he has worked in various fields of industry, including NGOs, e-commerce, conversational AI, OTA, Smart City, and FinTech. Outside of work, he loves to spend his time helping data science enthusiasts to become data scientists, either through his articles or through mentoring sessions. He also loves to spend his spare time doing his hobbies: watching movies and conducting side projects. Currently, Louis is an NLP Research Engineer at Yellow.ai, the world’s leading CX automation platform. Check out Louis’ website to learn more about him! Lastly, if you have any queries or any topics to be discussed, please reach out to Louis via LinkedIn.
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article-image-ai-distilled-19-microsofts-autogen-deepminds-opro-chatgpts-voice-and-image-capabilities-amazon-invests-4-billion-in-anthropic-ai-to-detect-et-life
Merlyn Shelley
05 Oct 2023
12 min read
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AI_Distilled #19: Microsoft’s AutoGen, DeepMind's OPRO, ChatGPT’s Voice and Image Capabilities, Amazon Invests $4 Billion in Anthropic, AI to Detect ET Life

Merlyn Shelley
05 Oct 2023
12 min read
👋 Hello ,“AI is everywhere. It's not that big, scary thing in the future. AI is here with us.” -Fei-Fei Li, American computer scientist and ImageNet visionary.  It’s easy enough to relegate AI as a technology of the distant future, still too immature to warrant enough thought in the present. Nothing could be further from the truth, as AI is already making colossal leaps everywhere. Amazon’s recently announced $4 billion investment in ChatGPT rival Anthropic and Microsoft unveiling its AI companion across its ecosystem speak volumes about what the tech behemoths have in mind.  Here we are with a fresh new issue of your favorite AI-focused newsletter, AI_Distilled#19! We’re here to bring you cutting-edge developments in the field of ML, LLM, NLP, GPT, and Gen AI. In this edition, we’ll talk about ChatGPT’s introduction of voice and image capabilities for enhanced user interaction, a new AI algorithm that shows promise in detecting signs of life on other planets, OpenAI enhancing DALL-E Art Generator with ChatGPT integration, Forester study predicting AI will boost enterprise efficiency by 50% in 2024, Microsoft’s AutoGen: A Framework for Streamlining Large Language Model Workflows and DeepMind's OPRO: a novel approach using AI language models as optimizers. If you’ve been looking for some inspiration, follow our curated collection of featured secret knowledge and tutorials covering LoRA Fine-Tuning for GPT and BERT, mastering customer segmentation with LLM, and building LLMs from scratch.  Writer’s Credit: Special shout-out to Vidhu Jain for their valuable contribution to this week’s newsletter content!  Cheers,  Merlyn Shelley  Editor-in-Chief, Packt  📥 Feedback on the Weekly EditionWhat do you think of this issue and our newsletter?Please consider taking the short survey below to share your thoughts and you will get a free PDF of the “The Applied Artificial Intelligence Workshop” eBook upon completion. Complete the Survey. Get a Packt eBook for Free! ⚡ TechWave: AI/GPT News & AnalysisAmazon Invests $4 Billion in ChatGPT Rival Anthropic to Advance Safer AI Models: Amazon has leveled up the AI race with an investment amounting up to $4 billion in Anthropic to develop safer AI models. As part of this collaboration, AWS will become Anthropic's primary cloud provider for critical workloads. AWS will provide access to its compute infrastructure, including Trainium and Inferentia chips. Amazon will also expand its support for Amazon Bedrock, allowing developers and engineers to build on top of Anthropic's models. These models, including Claude 2, can be used for various tasks, from dialogue generation to complex reasoning. The partnership aims to promote responsible AI development and deployment and includes support for safety best practices. ChatGPT Introduces Voice and Image Capabilities for Enhanced User Interaction: OpenAI is introducing new voice and image capabilities in ChatGPT, offering users a more intuitive interface. With these additions, users can engage in voice conversations and share images with ChatGPT, opening new possibilities. For instance, users can discuss landmarks while traveling, plan meals by scanning their fridge, or even assist children with math problems using photos. Voice conversations are powered by text-to-speech models, featuring five different voices, while image understanding is facilitated by multimodal GPT models. OpenAI is gradually deploying these features, aiming to ensure their responsible and safe usage. Plus, and Enterprise users will have early access, with broader availability in the future. Microsoft Unveils 'Copilot,' an AI Companion Across Its Ecosystem: Microsoft is introducing a new AI companion called "Microsoft Copilot" designed to enhance user interactions across its ecosystem. This AI will incorporate web context, work data, and real-time PC activity to provide personalized assistance while prioritizing user privacy and security. It will be seamlessly integrated into Windows 11, Microsoft 365, Edge, and Bing, accessible through a right-click or as an app. Copilot will evolve over time, expanding its capabilities and connections to various applications. Additionally, Microsoft is releasing a significant update for Windows 11, along with enhancements in Bing and Edge, delivering more personalized and productive AI-driven experiences to users.  New AI Algorithm Shows Promise in Detecting Signs of Life on Other Planets: Researchers have developed an AI algorithm that can detect subtle molecular patterns indicating the presence of biological signals in samples, even if they are hundreds of millions of years old, with a 90% accuracy rate. This method could revolutionize the search for signs of life on other planets. By training the machine learning algorithm with a set of biotic and abiotic samples, it successfully identified biotic samples, including ancient life preserved in fossils, and abiotic samples, such as lab-created amino acids and carbon-rich meteorites. The AI system has the potential to be used in robotic space explorers and spacecraft orbiting potentially habitable worlds.  AutoGen: A Framework for Streamlining Large Language Model Workflows: Microsoft Research has introduced AutoGen, a framework designed to simplify the orchestration, optimization, and automation of workflows involving LLMs like GPT-4. AutoGen offers customizable agents that can converse and coordinate tasks, integrating LLMs, humans, and tools. By defining agents and their interactions, developers can build complex multi-agent conversation systems, reducing manual effort and coding. AutoGen's agent-centric design handles ambiguity, feedback, and collaboration, making it versatile for various applications, including conversational chess. It's available as a Python package and aims to enable the development of next-generation LLM applications by streamlining workflow management.  OpenAI Enhances DALL-E Art Generator with ChatGPT Integration: OpenAI has unveiled DALL-E 3, an improved version of its text-to-image tool, which now incorporates ChatGPT to simplify the prompt generation process. Subscribers of OpenAI's premium ChatGPT plans can request, and fine-tune image prompts directly within the chat application, receiving results with enhanced descriptions and guidance. DALL-E 3 not only produces higher-quality images, especially with longer prompts, but also handles challenging content like textual descriptions and depictions of human hands more effectively. The model includes safety mechanisms, rejecting requests for images resembling the work of living artists or public figures. OpenAI plans to introduce DALL-E 3 to premium ChatGPT users first, with broader availability to follow. AI Predicted to Boost Enterprise Efficiency by 50% in 2024, Says Forrester: According to Forrester's Predictions 2024 report, AI initiatives are expected to enhance productivity and problem-solving in enterprises by 50% in IT operations. The report also highlights the role of AI in unlocking creative potential and emphasizes the need for responsible AI deployment. While current AI projects have led to up to 40% improvement in software development, the report advises visionary tech executives to strategically realign IT resources to promote innovation and interdisciplinary teamwork. It also notes that AI deployments will require budget spending, and despite a predicted recession in 2024, tech spending is expected to grow.  DeepMind's OPRO: A Novel Approach Using AI Language Models as Optimizers: Researchers from DeepMind have introduced a novel approach called "Optimization by PROmpting" (OPRO), which leverages LLMs like AI models to optimize tasks defined in natural language rather than mathematical terms. The method begins with a "meta-prompt" that describes the task, and the LLM generates candidate solutions based on this description. OPRO then evaluates these solutions, refines them based on past performance, and continues iterating until an optimal solution is found. This approach showed promise in solving mathematical optimization problems. OPRO's strength lies in its ability to optimize LLM prompts for maximum task accuracy.  🔮 Looking for a New Book from Packt’s Expert Community? Learn Ethereum - Second Edition - By Xun (Brian) Wu, Zhihong Zou, Dongying Song Are you eager to refine your coding skills in smart contracts? "Learn Ethereum, 2nd Edition" is your ultimate guide to mastering Ethereum. Dive deep into the realm of blockchain with this comprehensive book, which covers everything from the fundamentals of smart contracts to the cutting-edge technologies in Ethereum.Gain insights into Ethereum's intricate mechanics, delve into Ethereum 2.0 and the Ethereum Virtual Machine, and grasp essential concepts like gas and proof of stake. Take control of L1/L2 scaling solutions, explore DeFi protocols, and understand EVM-compatible blockchains. Additionally, explore advanced topics such as sharding, DAOs, the Metaverse, and NFTs. By the end, you'll be well-prepared to create smart contracts, develop decentralized applications (DApps), and confidently navigate the Ethereum ecosystem. Read the free chapter by clicking the button below!Read through the Chapter 1 unlocked here...  🌟 Secret Knowledge: AI/LLM ResourcesA Primer on Leveraging LLM Techniques: Prompt Engineering, Retrieval Augmented Generation, and Fine Tuning In this post, you'll learn how to navigate the world of LLMs effectively. The article explores three key strategies: Prompt Engineering, Retrieval Augmented Generation, and Fine Tuning, providing insights into when and how to employ these techniques. Prompt Engineering focuses on crafting precise queries to optimize model responses. Retrieval Augmented Generation combines LLMs with external knowledge sources for contextually rich output. Fine Tuning tailors LLMs to specific domains, enhancing their efficiency. Understanding when to use these techniques is vital for harnessing the potential of LLMs in your projects, each offering unique advantages and considerations. Understanding LoRA Fine-Tuning for GPT and BERT: A Visualized Implementation Guide In this post, you'll learn how to implement LoRA (Low-Rank Adaption of Large Language Models) fine-tuning techniques for models like GPT and BERT. Fine-tuning is essential for preparing these models for production, but LoRA offers an efficient way to do it. LoRA involves adding low-parameter weights to pre-trained model weights, significantly reducing the number of parameters to update during training. This guide provides a visualized implementation of LoRA, breaking down the process step by step, and it covers both BERT and GPT implementations. It's a valuable resource for researchers and practitioners looking to enhance their understanding of efficient fine-tuning methods for large language models. Building LLMs from Scratch: Understanding the Process and Costs In this comprehensive article, you'll gain insights into the process of creating LLMs from the ground up. The text delves into the technical aspects of LLM development, focusing on models like GPT-3, Llama, and Falcon. It begins by emphasizing the historical shift from LLM development as an esoteric task to a growing interest among businesses and organizations. The article also provides a cost estimation for training LLMs, considering GPU hours and commercial cloud computing expenses. By reading this post, you'll explore the key considerations and financial aspects of embarking on the journey of building custom LLMs, gaining a deeper understanding of when and why it's worthwhile. 💡 Masterclass: AI/LLM TutorialsMaximizing Throughput for Large Language Models with Batching Techniques: In this informative guide, you'll discover strategies to enhance the throughput performance of LLMs like Llama v2 using batching techniques. The text explains the challenges associated with LLMs, including memory limitations and compute constraints, and introduces three key batching methods: Dynamic Batching, Continuous Batching, and PagedAttention Batching. Each method is thoroughly explained with configuration details, enabling you to optimize LLM inference on platforms like Amazon SageMaker. Through a comparative analysis, you'll gain insights into the significant throughput improvements achieved by these batching techniques, enhancing your understanding of LLM model serving for text generation. Improving LLMs with RLHF on Amazon SageMaker: This text provides a comprehensive guide on enhancing the performance of large language models LLMs using Reinforcement Learning from Human Feedback (RLHF) on Amazon SageMaker. RLHF is crucial for ensuring LLMs produce truthful and helpful content, aligning them with human objectives. The text covers the complexities of RLHF, including training reward models and fine-tuning LLMs, and then demonstrates a step-by-step process for implementing RLHF on Amazon SageMaker. It also explains how to perform human evaluation to quantify improvements in model outputs. The article emphasizes the effectiveness of RLHF in reducing toxicity and highlights the advantages of using Amazon SageMaker for customized LLM development, making it a valuable resource for researchers seeking to optimize LLMs. Mastering Customer Segmentation with LLM: Unlock advanced customer segmentation techniques using LLMs and improve your clustering models with advanced techniques In this post, you'll learn how to employ advanced techniques for customer segmentation, going beyond cluster definition to in-depth analysis. This article is tailored for data scientists aiming to bolster their clustering abilities. Three methods are explored: Kmeans, K-Prototype, and LLM + Kmeans, each dissected for comprehensive understanding. Notably, you'll delve into dimensionality reduction with techniques like PCA, t-SNE, and MCA. The dataset used is a public Kaggle dataset on banking, offering both numerical and categorical data, expanding segmentation possibilities. The post provides insights into data preprocessing, outlier detection using Python Outlier Detection (PyOD) library, and the process of building a Kmeans model. It further covers model evaluation metrics, visualization, and the importance of PCA and t-SNE. Finally, the article analyzes feature importance and cluster characteristics, emphasizing the need for diverse tools in real-world projects for effective customer segmentation.  🚀 HackHub: Trending AI Toolskornia/kornia: PyTorch-based differentiable computer vision library offering a collection of routines and modules to address various computer vision tasks, leveraging PyTorch's efficiency and auto-differentiation capabilities for gradient computation. confident-ai/deepeval: Tool for unit testing LLMs, providing metrics to assess the relevance, consistency, lack of bias, and non-toxicity of LLM responses. It offers a Python-friendly approach for offline evaluations and a user-friendly web UI for analysis. aiwaves-cn/agents: Open-source framework for building autonomous language agents with advanced features like long-short term memory, tool usage, web navigation, multi-agent communication, human-agent interaction, and symbolic control.  OpenBMB/AgentVerse: Versatile framework designed for creating custom multi-agent environments for LLMs with ease, allowing researchers to focus on their research without getting caught up in implementation details.  hpcaitech/ColossalAI: Offers parallel components and user-friendly tools to simplify the process of writing and deploying distributed deep learning models, making it as straightforward as working on a local machine. 
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Valentina Alto
28 Sep 2023
12 min read
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ChatGPT for SEO and Sentiment Analysis

Valentina Alto
28 Sep 2023
12 min read
Dive deeper into the world of AI innovation and stay ahead of the AI curve! Subscribe to our AI_Distilled newsletter for the latest insights. Don't miss out – sign up today!This article is an excerpt from the book, Modern Generative AI with ChatGPT and OpenAI Models, by Valentina Alto. Master core data architecture design concepts and Azure Data & AI services to gain a cloud data and AI architect’s perspective to developing end-to-end solutions.IntroductionIn the ever-evolving landscape of digital marketing, the emergence of AI-powered tools has redefined the way businesses engage with their audience. At the forefront of this transformation is ChatGPT, a versatile language model that is proving to be a game changer in two critical domains: Search Engine Optimization (SEO) and Sentiment Analysis. In this article, we embark on a journey to explore how ChatGPT is revolutionizing SEO strategies, enabling businesses to soar in search rankings, and how it wields its prowess in sentiment analysis to decipher customer feedback and enhance product quality.Boosting Search Engine Optimization (SEO)Another promising area for ChatGPT to be a game changer is Search Engine Optimization (SEO). This is the key element behind ranking in search engines such as Google or Bing and it determines whether your websites will be visible to users who are looking for what you promote.DefinitionSEO is a technique used to enhance the visibility and ranking of a website on search engine results pages (SERPs). It is done by optimizing the website or web page to increase the amount and quality of organic (unpaid) traffic from search engines. The purpose of SEO is to attract more targeted visitors to the website by optimizing it for specific keywords or phrases.Imagine you run an e-commerce company called Hat&Gloves, which only sells, as you might have guessed, hats and gloves. You are now creating your e-commerce website and want to optimize its ranking. Let’s ask ChatGPT to list some relevant keywords to embed in our website:Figure 7.18 – Example of SEO keywords generated by ChatGPTAs you can see, ChatGPT was able to create a list of keywords of different kinds. Some of them are pretty intuitive, such as Hats and Gloves. Others are related, with an indirect link. For example, Gift ideas are not necessarily related to my e-commerce business, however, it could be very smart to include it in my keywords, so that I can widen my audience.Another key element of SEO is search engine intent. Search engine intent, also known as user intent, refers to the underlying purpose or goal of a specific search query made by a user in a search engine. Understanding search engine intent is important because it helps businesses and marketers create more targeted and effective content and marketing strategies that align with the searcher’s needs and expectations.There are generally four types of search engine intent:Informational intent: The user is looking for information on a particular topic or question, such as What is the capital of France? or How to make a pizza at home.Navigational intent: The user is looking for a specific website or web page, such as Facebook login or Amazon.com. Commercial intent: The user is looking to buy a product or service, but may not have made a final decision yet. Examples of commercial intent searches include best laptop under $1000 or discount shoes online.Transactional intent: The user has a specific goal to complete a transaction, which might refer to physical purchases or subscribing to services. Examples of transactional intent could be buy iPhone 13 or sign up for a gym membership.By understanding the intent behind specific search queries, businesses, and marketers can create more targeted and effective content that meets the needs and expectations of their target audience. This can lead to higher search engine rankings, more traffic, and ultimately, more conversions and revenue.Now, the question is, will ChatGPT be able to determine the intent of a given request? Before answering, it is worth noticing that the activity of inferring the intent of a given prompt is the core business of Large Language Models (LLMs), including GPT. So, for sure, ChatGPT is able to capture prompts’ intents.The added value here is that we want to see whether ChatGPT is able to determine the intent in a precise domain with a precise taxonomy, that is, the one of marketing. That is the reason why prompt design is once again pivotal in guiding ChatGPT in the right direction.                                                                      Figure 7.19 – Example of keywords clustered by user intent by ChatGPTFinally, we could also go further and leverage once more the Act as… hack, which we already mentioned in Chapter 4. It would be very interesting indeed to understand how to optimize our website so that it reaches as many users as possible. In marketing, this analysis is called an SEO audit. An SEO audit is an evaluation of a website’s SEO performance and potential areas for improvement. An SEO audit is typically conducted by SEO experts, web developers, or marketers, and involves a comprehensive analysis of a website’s technical infrastructure, content, and backlink profile.During an SEO audit, the auditor will typically use a range of tools and techniques to identify areas of improvement, such as keyword analysis, website speed analysis, website architecture analysis, and content analysis. The auditor will then generate a report outlining the key issues, opportunities for improvement, and recommended actions to address them.Let’s ask ChatGPT to act as an SEO expert and instruct us on what an SEO audit report should look like and which metrics and KPIs should include:We can also ask you to give us an example of one of ChatGPT’s suggestions as follows:Figure 7.20 – Example of ChatGPT acting as an SEO expertChatGPT was able to generate a pretty accurate analysis, with relevant comments and suggestions. Overall, ChatGPT has interesting potential for SEO-related activities, and it can be a good tool whether you are building your website from scratch or you want to improve existing ones.Sentiment analysis to improve quality and increase customer satisfactionSentiment analysis is a technique used in marketing to analyze and interpret the emotions and opinions expressed by customers toward a brand, product, or service. It involves the use of natural language processing (NLP) and machine learning (ML) algorithms to identify and classify the sentiment of textual data such as social media posts, customer reviews, and feedback surveys.By performing sentiment analysis, marketers can gain insights into customer perceptions of their brand, identify areas for improvement, and make data-driven decisions to optimize their marketing strategies. For example, they can track the sentiment of customer reviews to identify which products or services are receiving positive or negative feedback and adjust their marketing messaging accordingly.Overall, sentiment analysis is a valuable tool for marketers to understand customer sentiment, gauge customer satisfaction, and develop effective marketing campaigns that resonate with their target audience.Sentiment analysis has been around for a while, so you might be wondering what ChatGPT could bring as added value. Well, besides the accuracy of the analysis (it being the most powerful model on the market right now), ChatGPT differentiates itself from other sentiment analysis tools since it is artificial general intelligence (AGI).This means that when we use ChatGPT for sentiment analysis, we are not using one of its specific APIs for that task: the core idea behind ChatGPT and OpenAI models is that they can assist the user in many general tasks at once, interacting with a task and changing the scope of the analysis according to the user’s request.So, for sure, ChatGPT is able to capture the sentiment of a given text, such as a Twitter post or a product review. However, ChatGPT can also go further and assist in identifying specific aspects of a product or brand that are positively or negatively impacting the sentiment. For example, if customers consistently mention a particular feature of a product in a negative way, ChatGPT can highlight that feature as an area for improvement. Or, ChatGPT might be asked to generate a response to a particularly delicate review, keeping in mind the sentiment of the review and using it as context for the response. Again, it can generate reports that summarize all the negative and positive elements found in reviews or comments and cluster them into categories.Let’s consider the following example. A customer has recently purchased a pair of shoes from my e-commerce company, RunFast, and left the following review:I recently purchased the RunFast Prodigy shoes and have mixed feelings about them. On one hand, the shoes are incredibly comfortable and provide great support for my feet during my daily runs. The cushioning is top-notch and my feet feel less fatigued after my runs than with my previous shoes. Additionally, the design is visually appealing and I received several compliments on them.However, on the other hand, I’ve experienced some durability issues with these shoes. The outsole seems to wear down rather quickly and the upper material, while breathable, is showing signs of wear after only a few weeks of use. This is disappointing, considering the high price point of the shoes.Overall, while I love the comfort and design of the RunFast Prodigy shoes, I’m hesitant to recommend them due to the durability issues I’ve experienced.Let’s ask ChatGPT to capture the sentiment of this review:Figure 7.21 – ChatGPT analyzing a customer reviewFrom the preceding figure, we can see how ChatGPT didn’t limit itself to providing a label: it also explained both the positive and negative elements characterizing the review, which has a mixed feeling and hence can be labeled as neutral overall.Let’s try to go deeper into that and ask some suggestions about improving the product:Figure 7.22 – Suggestions on how to improve my product based on customer feedbackFinally, let’s generate a response to the customer, showing that we, as a company, do care about customers’ feedback and want to improve our products.Figure 7.23 – Response generated by ChatGPTThe example we saw was a very simple one with just one review. Now imagine we have tons of reviews, as well as diverse sales channels where we receive feedback. Imagine the power of tools such as ChatGPT and OpenAI models, which are able to analyze and integrate all of that information and identify the pluses and minuses of your products, as well as capturing customer trends and shopping habits. Additionally, for customer care and retention, we could also automate review responses using the writing style we prefer. In fact, by tailoring your chatbot’s language and tone to meet the specific needs and expectations of your customers, you can create a more engaging and effective customer experience.Here are some examples:Empathetic chatbot: A chatbot that uses an empathetic tone and language to interact with customers who may be experiencing a problem or need help with a sensitive issueProfessional chatbot: A chatbot that uses a professional tone and language to interact with customers who may be looking for specific information or need help with a technical issueConversational chatbot: A chatbot that uses a casual and friendly tone to interact with customers who may be looking for a personalized experience or have a more general inquiryHumorous chatbot: A chatbot that uses humor and witty language to interact with customers who may be looking for a light-hearted experience or to diffuse a tense situationEducational chatbot: A chatbot that uses a teaching style of communication to interact with customers who may be looking to learn more about a product or serviceIn conclusion, ChatGPT can be a powerful tool for businesses to conduct sentiment analysis, improve their quality, and retain their customers. With its advanced natural language processing capabilities, ChatGPT can accurately analyze customer feedback and reviews in real-time, providing businesses with valuable insights into customer sentiment and preferences. By using ChatGPT as part of their customer experience strategy, businesses can quickly identify any issues that may be negatively impacting customer satisfaction and take corrective action. Not only can this help businesses improve their quality but it can also increase customer loyalty and retention.ConclusionIn this article, we learned to enhance SEO analysis, and capture the sentiment of reviews, social media posts, and other customer feedback.As ChatGPT continues to advance and evolve, it is likely that we will see even more involvement in the marketing industry, especially in the way companies engage with their customers. In fact, relying heavily on AI allows companies to gain deeper insights into customer behavior and preferences.The key takeaway for marketers is to embrace these changes and adapt to the new reality of AI-powered marketing in order to stay ahead of the competition and meet the needs of their customers.Author BioValentina Alto graduated in 2021 in data science. Since 2020, she has been working at Microsoft as an Azure solution specialist, and since 2022, she has been focusing on data and AI workloads within the manufacturing and pharmaceutical industry. She has been working closely with system integrators on customer projects to deploy cloud architecture with a focus on modern data platforms, data mesh frameworks, IoT and real-time analytics, Azure Machine Learning, Azure Cognitive Services (including Azure OpenAI Service), and Power BI for dashboarding. Since commencing her academic journey, she has been writing tech articles on statistics, machine learning, deep learning, and AI in various publications and has authored a book on the fundamentals of machine learning with Python.
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Swagata Ashwani
28 Sep 2023
5 min read
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Creating Intelligent Chatbots with ChatGPT

Swagata Ashwani
28 Sep 2023
5 min read
Dive deeper into the world of AI innovation and stay ahead of the AI curve! Subscribe to our AI_Distilled newsletter for the latest insights and books. Don't miss out – sign up today!IntroductionWe are living in the era of Generative AI and Chatbots have evolved from simple rule-based systems to sophisticated AI-driven entities capable of holding intricate conversations. With tools like OpenAI's ChatGPT, creating a chatbot has never been more accessible. This article dives deep into how one can specialize these chatbots by fine-tuning them for specific industries and applications, using the Science QA dataset as an example.PrerequisitesBefore diving in, please ensure you have the necessary tools installed:OpenAI - Create an account on OpenAI and Generate API keysInstall Streamlit.pip install streamlitA dataset in CSV format for trainingFor this article, we have used the publicly available Science QA dataset for training and validation.Train dataset - ScienceQA-trainValidation dataset- ScienceQA-valWhile OpenAI powers the chatbot's brain, Streamlit will serve as the platform to interact with it.Understanding Fine-tuningFine-tuning is the process of training a pre-trained model on a new dataset to adapt to specific tasks. It's like teaching a general doctor to specialize in a field. The nuances and specific knowledge in the specialized field would aid and enhance to create your specialized dataset.Fine-tuning with OpenAIOpenAI's API simplifies the fine-tuning process. By providing your dataset, OpenAI trains your model to specialize in the subject of your data. First, we download the two CSV files from Science QA and save them in your project folder.Next, we process these CSV files and convert them into JSONL format which is required by OpenAI.import openai import pandas as pd # Use your Open AI access key openai.api_key = "sk-**************************************" # Load the training and validation datasets train_df = pd.read_csv("science-train.csv") val_df = pd.read_csv("science-val.csv") def convert_dataset_to_jsonl(df, file_name): df["conversation"] = df.apply(format_chat, axis=1)   with open(file_name, 'w') as jsonl_file:      for example in df["conversation"]:         jsonl_file.write(example + '\n') # Convert the training and validation datasets convert_dataset_to_jsonl(train_df, "fine_tune_train_data.jsonl") convert_dataset_to_jsonl(val_df, "fine_tune_val_data.jsonl")After converting the datasets to JSONL format, we will upload these datasets to OpenAI for further consumption for model fine-tuning.train = openai.File.create( file=open("fine_tune_train_data.jsonl", "rb"),purpose='fine-tune',) val = openai.File.create( file=open("fine_tune_val_data.jsonl", "rb"),purpose='fine-tune',) print(train) print(val) After printing, save these files names for train and validation sets. Next, we will create the fine-tuned model with your train and test data files. Pass the train and test data file names that we printed in step 3. model = openai.FineTuningJob.create( model = "gpt-3.5-turbo", training_file = train_data, validation_file = val_data, suffix = "scienceqa") print(model)Now, you have successfully created your fine-tuned model. You can also check the status in your OpenAI account.Building the Streamlit AppStreamlit is a game-changer for Python enthusiasts looking to deploy applications without the intricacies of web development. Integrating the fine-tuned model involves invoking OpenAI's API within the Streamlit interface. With customization features, tailor your app to resonate with the theme of your chatbot.You will also add some styling to your web app to create a visually appealing platform for your fine-tuned model.import streamlit as st # Set OpenAI API key openai.api_key = "sk-**********************" # Use your fine-tuned model ID here: FINE_TUNED_MODEL = "ft:gpt-3.5-turbo-****************" # Message system setup messages = [{ "role": "system", "content": "You are an AI specialized in Science and Tech.. "},] def get_chat(): return messages def chatbot(input): if input: chat = get_chat() chat.append({"role": "user", "content": input}) response = openai.ChatCompletion.create( model="ft:gpt-3.5-turbo-*****************", messages=chat, max_tokens=150, ) message = response['choices'][0]['message']['content'] chat.append({"role": "assistant", "content": message}) return message # Custom vibrant styling st.title('AI Chatbot Specialized in Science') st.write("Ask me about Science and Technology) # Sidebar for additional information or actions with st.sidebar: st.write("Instructions:") st.write("1. Ask anything related to Science.") st.write("2. Wait for the AI to provide an insightful answer!") # Main Chat Interface user_input = st.text_area("You: ", "") if st.button("Ask"): user_output = chatbot(user_input) st.text_area("AI's Response:", user_output, height=200)After saving the code, run the code using the following command-strealmit run 'yourpyfilename.py'Voila!! The app is ready!!The app opens on a new web page in your browser. Here is how it looks- Deployment ConsiderationsEnsure your API keys remain confidential. As for scalability, remember each query costs money; caching frequent queries can be a cost-effective strategy.Happy Fine Tuning!!ConclusionFine-tuning a model like GPT-3.5 Turbo for specific industries can immensely boost its effectiveness in those domains. Using tools like Streamlit, the deployment becomes hassle-free. Experiment, iterate, and watch your specialized chatbot come to life!Author BioSwagata Ashwani serves as a Principal Data Scientist at Boomi, where she leads the charge in deploying cutting-edge AI solutions, with a particular emphasis on Natural Language Processing (NLP). With a stellar track record in AI research, she is always on the lookout for the next state-of-the-art tool or technique to revolutionize the industry. Beyond her technical expertise, Swagata is a fervent advocate for women in tech. She believes in giving back to the community, regularly contributing to open-source initiatives that drive the democratization of technology.Swagata's passion isn't limited to the world of AI; she is a nature enthusiast, often wandering beaches and indulging in the serenity they offer. With a cup of coffee in hand, she finds joy in the rhythm of dance and the tranquility of the great outdoors.
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Rohan Chikorde
27 Sep 2023
11 min read
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ChatGPT for Data Analysis

Rohan Chikorde
27 Sep 2023
11 min read
Dive deeper into the world of AI innovation and stay ahead of the AI curve! Subscribe to our AI_Distilled newsletter for the latest insights and books. Don't miss out – sign up today!Introduction As datasets continue growing rapidly in size and complexity, exploring, preparing, and documenting data is taking data scientists more and more time. While coding is crucial for actually implementing analyses, there's an opportunity to make the conceptual work more efficient through a simpler way of interaction.ChatGPT - an AI tool that truly understands what you're saying and can have natural back-and-forth conversations. By casually describing what you need to do, its broad knowledge lets it generate sample results, code snippets, and documentation without you writing a single line.In this fast-paced world where time is precious, ChatGPT seems like a helpful extra pair of hands. You can bounce ideas off it 24/7 to test hypotheses and get artifacts to aid your own work.Now, it definitely won't take over your job. However, facilitating exploratory talks and quick prototyping through plain speech, it opens up new approaches that maximize our growing computing power.In this post, I'll demonstrate how ChatGPT streamlines common analyst tasks through example conversations. While coding is still king, it serves as a supplementary brain to speed up the often overlooked definition stage - arguably the most important part. Ultimately, combining human intuition with AI assistance will vastly improve our ability to extract value from huge datasets at lightning speed.Let's see how it can supplement analysis in practice.You can access the entire code here: https://github.com/rohanchikorde/chatgpt-for-data-analysis.gitCreating a Sample DataFrame using ChatGPTHere is a sample prompt to have ChatGPT generate a Pandas DataFrame containing fake customer data:Prompt:Hey, can you help me create a sample DataFrame containing customer data that I can use to demonstrate exploring and analyzing a dataset through conversations? I need it to contain around 10 rows with the following columns: ·        'CustomerID' (integer index) ·        'Name' (string of first and last name) ·        'Age' (integer) ·        'State' (string of two-letter state abbreviation) ·        'Annual Income' (integer dollar amount) You can generate random values for the names, ages between 20-60, state abbreviations from the 50 US states, and incomes between $30,000-$150,000. It would be great if you could print out the code to create a Pandas DataFrame with this sample data so I have something concrete to reference in example conversations. Having sample data upfront will make it easier to walk through tasks like summarizing, grouping, plotting and more.Viola! Here, is the generated Python code by ChatGPT:import pandas as pd import numpy as np # Define the number of rows num_rows = 10 # Set random seed for reproducibility np.random.seed(42) # Define the state abbreviations for the 50 US states state_abbreviations = ['AL', 'AK', 'AZ', 'AR', 'CA', 'CO', 'CT', 'DE', 'FL', 'GA',                       'HI', 'ID', 'IL', 'IN', 'IA', 'KS', 'KY', 'LA', 'ME', 'MD',                       'MA', 'MI', 'MN', 'MS', 'MO', 'MT', 'NE', 'NV', 'NH', 'NJ',                       'NM', 'NY', 'NC', 'ND', 'OH', 'OK', 'OR', 'PA', 'RI', 'SC',                       'SD', 'TN', 'TX', 'UT', 'VT', 'VA', 'WA', 'WV', 'WI', 'WY'] # Generate random sample data customer_data = {    'CustomerID': range(1, num_rows + 1),    'Name': [' '.join(np.random.choice(['John', 'Jane', 'David', 'Sarah', 'Michael', 'Emily'], 1)) +             ' ' +             np.random.choice(['Smith', 'Johnson', 'Williams', 'Jones', 'Brown', 'Davis'], 1)[0]            for _ in range(num_rows)],    'Age': np.random.randint(20, 61, num_rows),    'State': np.random.choice(state_abbreviations, num_rows),    'Annual Income': np.random.randint(30000, 150001, num_rows) } # Create the DataFrame df = pd.DataFrame(customer_data) # Print the DataFrame print(df) After running the above code:Descriptive StatisticsDescriptive statistics are a fundamental aspect of data analysis that provides a summary of the main characteristics of a dataset. They help us understand the distribution, central tendency, and variability of the data. Let's explore some common descriptive statistics and how they can be calculated and interpreted:Measures of Central Tendency:Mean: It represents the average value of a dataset and is computed by summing all the values and dividing by the number of observations.Median: It corresponds to the middle value of a dataset when it is sorted in ascending or descending order. It is less affected by extreme values compared to the mean.Mode: It is the most frequently occurring value in a dataset. Python Code by ChatGPT:import pandas as pd # Calculate the mean age_mean = df['Age'].mean() income_mean = df['Annual Income'].mean() # Calculate the median age_median = df['Age'].median() income_median = df['Annual Income'].median() # Calculate the mode age_mode = df['Age'].mode().values income_mode = df['Annual Income'].mode().values # Print the results print("Age Mean:", age_mean) print("Age Median:", age_median) print("Age Mode:", age_mode) print("Income Mean:", income_mean) print("Income Median:", income_median) print("Income Mode:", income_mode)Output in Python environment:Measures of Dispersion/VariabilityRange: It is the difference between the maximum and minimum values in a dataset, providing an idea of the spread of the data.Variance: It quantifies the average squared deviation of each data point from the mean. A higher variance indicates greater dispersion.Standard Deviation: It is the square root of the variance and provides a measure of the average distance between each data point and the mean. Python code generated by ChatGPT: import pandas as pd # Calculate the range age_range = df['Age'].max() - df['Age'].min() income_range = df['Annual Income'].max() - df['Annual Income'].min() # Calculate the variance age_variance = df['Age'].var() income_variance = df['Annual Income'].var() # Calculate the standard deviation age_std_dev = df['Age'].std() income_std_dev = df['Annual Income'].std() # Print the results print("Age Range:", age_range) print("Age Variance:", age_variance) print("Age Standard Deviation:", age_std_dev) print("Income Range:", income_range) print("Income Variance:", income_variance) print("Income Standard Deviation:", income_std_dev) Output in Python environment:PercentilesPercentiles divide a dataset into hundredths, allowing us to understand how values are distributed. The median corresponds to the 50th percentile.Quartiles divide the dataset into quarters, with the first quartile (Q1) representing the 25th percentile and the third quartile (Q3) representing the 75th percentile.Python code generated by ChatGPT:import pandas as pd # Calculate the percentiles age_percentiles = df['Age'].quantile([0.25, 0.5, 0.75]) income_percentiles = df['Annual Income'].quantile([0.25, 0.5, 0.75]) # Extract the quartiles age_q1, age_median, age_q3 = age_percentiles income_q1, income_median, income_q3 = income_percentiles # Print the results print("Age Percentiles:") print("Q1 (25th percentile):", age_q1) print("Median (50th percentile):", age_median) print("Q3 (75th percentile):", age_q3) print("\nIncome Percentiles:") print("Q1 (25th percentile):", income_q1) print("Median (50th percentile):", income_median) print("Q3 (75th percentile):", income_q3)Output in Python environment:Skewness and KurtosisSkewness measures the asymmetry of a distribution. A positive skew indicates a longer tail on the right, while a negative skew indicates a longer tail on the left.Kurtosis measures the heaviness of the tails of a distribution. High kurtosis implies more extreme values, while low kurtosis indicates a flatter distribution. Python Code generated by ChatGPT:import pandas as pd # Calculate the skewness age_skewness = df['Age'].skew() income_skewness = df['Annual Income'].skew() # Calculate the kurtosis age_kurtosis = df['Age'].kurtosis() income_kurtosis = df['Annual Income'].kurtosis() # Print the results print("Age Skewness:", age_skewness) print("Income Skewness:", income_skewness) print("\nAge Kurtosis:", age_kurtosis) print("Income Kurtosis:", income_kurtosis) Output in Python jupyter notebook:Grouping and AggregationGrouping and aggregation in Python are powerful techniques for analyzing data by grouping it based on specific criteria and calculating summary statistics or performing aggregate functions on each group. Here's the Python code to group the data by state and find the average age and income for each state:import pandas as pd # Group the data by State and calculate the average age and income grouped_data = df.groupby('State').agg({'Age': 'mean', 'Annual Income': 'mean'}) # Print the grouped data print(grouped_data) Output in Python jupyter notebook:In this code, ChatGPT uses the groupby function from the Pandas library to group the data in the DataFrame df by the 'State' column. It then uses the agg function to specify the aggregation functions we want to apply to each group. In this case, it calculates the mean of the 'Age' and 'Annual Income' columns for each state.The output of this code will be a new DataFrame containing the grouped data with the average age and income for each state. The DataFrame will have the 'State' column as the index and two additional columns: 'Age' and 'Annual Income', representing the average values for each state.Data VisualizationHistogram of AgeThe histogram provides a visual representation of the distribution of ages in the dataset. The x-axis represents the age values, and the y-axis represents the frequency or count of individuals falling into each age bin. The shape of the histogram can provide insights into the data's central tendency, variability, and any skewness in the distribution.Scatter Plot: Age vs. Annual IncomeThe scatter plot visualizes the relationship between age and annual income for each data point. Each point on the plot represents an individual's age and their corresponding annual income. By plotting the data points, we can observe patterns, clusters, or trends in the relationship between these two variables. The scatter plot helps identify any potential correlation or lack thereof between age and income.Python Code for histogram and scatterplot generated by ChatGPT:import matplotlib.pyplot as plt # Plot a histogram of the Age variable plt.hist(df['Age']) plt.xlabel('Age') plt.ylabel('Frequency') plt.title('Histogram of Age') plt.show() # Plot a scatter plot between Age and Income plt.scatter(df['Age'], df['Annual Income']) plt.xlabel('Age') plt.ylabel('Annual Income') plt.title('Scatter Plot: Age vs. Annual Income') plt.show() Output in Python jupyter notebook In this code, ChatGPT uses the hist function from the matplotlib library to plot a histogram of the 'Age' variable. The histogram visualizes the distribution of ages in the dataset. It set the x-axis label to 'Age', the y-axis label to 'Frequency' (indicating the count of individuals in each age group), and give the plot a title which is super cool.Next, it used the scatter function to create a scatter plot between 'Age' and 'Annual Income'. The scatter plot shows the relationship between age and annual income for each data point. It sets the x-axis label to 'Age', the y-axis label to 'Annual Income', and gives the plot a title.ConclusionIn this blog, we explored a couple of examples showing how ChatGPT can streamline various aspects of data analysis through natural conversation. By simply describing our needs, it was able to generate sample Python code for us without writing a single line of code. While the results require human review, ChatGPT handles much of the prototyping work rapidly.For data scientists who understand programming but want to focus more on problem definition, ChatGPT serves as a helpful digital assistant to offload some of the repetitive technical work. It also opens up analysis to those without coding skills by abstracting the process into simple question-and-response dialogue. While ChatGPT does not replace human expertise, it makes the analysis process more approachable and efficient overall.Going forward, as chatbots advance in capabilities, we may see them automating ever more complex portions of the data science lifecycle through natural language. But for now, even with its limitations, ChatGPT has proven quite useful as a dialogue-driven aid for getting initial insights, especially when time is of the essence. I hope this post demonstrates how accessible and powerful conversational data science can be.Author BioRohan Chikorde is an accomplished AI Architect professional with a post-graduate in Machine Learning and Artificial Intelligence. With almost a decade of experience, he has successfully developed deep learning and machine learning models for various business applications. Rohan's expertise spans multiple domains, and he excels in programming languages such as R and Python, as well as analytics techniques like regression analysis and data mining. In addition to his technical prowess, he is an effective communicator, mentor, and team leader. Rohan's passion lies in machine learning, deep learning, and computer vision.
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Sangita Mahala
27 Sep 2023
7 min read
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Getting Started with LangChain

Sangita Mahala
27 Sep 2023
7 min read
Dive deeper into the world of AI innovation and stay ahead of the AI curve! Subscribe to our AI_Distilled newsletter for the latest insights and books. Don't miss out – sign up today!IntroductionLangChain was launched in October 2022 as an open-source project by Harrison Chase. It is a Python framework that makes it easy to work with large language models (LLMs) such as the OpenAI GPT-3 language model. LangChain provides an easy-to-use API that makes it simple to interact with LLMs. You can use the API to generate text, translate languages, and answer the questions.Why to use LangChain?As we know, LangChain is a powerful tool that can be used to build a wide variety of applications and improve the productivity and quality of tasks. There are many reasons to use LangChain , including :Simplicity: LangChain provides a simple and easy interface for interacting with GPT-3. You don't need to worry about the details of the OpenAI API.Flexibility: LangChain allows you to customize the way you interact with GPT-3. You can use LangChain to build your own custom applications.Reduced costs: LangChain can help you to reduce costs by eliminating the need to hire human experts to perform LLM-related tasks.Increased productivity: LangChain can help you to increase your productivity by making it easy to generate high-quality text, translate languages, write creative content, and answer questions in an informative way.Getting Started with LangChain LLMIn order to completely understand LangChain and how to apply it in a practical use-case situation. Firstly, you have to set up the development environment.InstallationTo get started with LangChain, you have to:Step-1: Install the LangChain Python library:pip install langchain Step-2: Install the the openai package:pip install openaiStep-3: Obtain an OpenAI API key:In order to be able to use OpenAI’s models through LangChain you need to fetch an API key from OpenAI as well. So you have to follow these steps:Go to the OpenAI website by clicking this link: https://platform.openai.com/ Go to the top right corner of your screen and then click on the “Sign up” or “Sign in” if you already have an account. After signing in, you’ll be directed to the OpenAI Dashboard.Now navigate to the right corner of your OpenAI dashboard and click on the Personal button and then click on the “View API keys” section. Once you click “View API keys”, you will be redirected to the API keys section page. Then click on “+ Create new secret key”.Now provide a name for creating a secret key. For example : LangChain Once you click the create secret key button you will redirected to the secret key prompt then copy the API key and click done.The API key should look like a long alphanumeric string (for example: “sk-12345abcdeABCDEfghijKLMNZC”).Note- Please save this secret key safe and accessible. For security reasons, you won’t be able to view it again through your OpenAI account. If you lose this secret key, you’ll need to generate a new one.Step-4After getting the API key, you should execute the following command to add it as an environment variable: export OPENAI_API_KEY="..."If you'd prefer not to set an environment variable you can pass the key in directly via the openai_api_key named parameter when initiating the OpenAI LLM class:from langchain.llms import OpenAI llm = OpenAI(openai_api_key="...")For Example:Here are some of the best hands-on examples of LangChain applications:Content generationLangChain can also be used to generate text content, such as blog posts, marketing materials, and code. This can help businesses to save time and produce high-quality content.Output:Oh, feathered friend, so free and light, You dance across the azure sky, A symphony of colors bright, A song of joy that never dies. Your wings outstretched, you soar above, A glimpse of heaven from on high, Your spirit wild, your spirit love, A symbol of the endless sky.Translating LanguagesLangChain can also be used to translate languages accurately and efficiently. This can make it easier for people to interact with people around the world and for businesses to function in different nations.Example:Output:Question answeringLangChain can also be used to build question answering systems that can provide comprehensive and informative answers to users' questions. Question answering can be used for educational, research, and customer support tools.Example:Output:Check out LangChain’s official documentation to explore various toolkits available and to get access to their free guides and example use cases.How LangChain can be used to build the future of AIThere are several ways that LangChain can be utilized to build the AI of the future.Creating LLMs that are more effective and accurate By giving LLMs access to more information and resources, LangChain can help them perform better. LangChain, for example, can be used to link LLMs to knowledge databases or to other LLMs. LLMs can provide us with a better understanding of the world as a result, and their replies may be more accurate and insightful.Making LLMs more accessibleRegardless of a user's level of technical proficiency, LangChain makes using LLMs simpler. This may provide more equitable access to LLMs and enable individuals to use them to develop new, cutting-edge applications. For example, LangChain may be used to create web-based or mobile applications that enable users to communicate with LLMs without writing any code.Developing a new LLM applicationIt is simple with LangChain due to its chatbot, content generator, and translation systems. This could accelerate the deployment of LLMs across several businesses. For example, LangChain may be utilized for building chatbots that can assist doctors in illness diagnosis or to generate content-generating systems that can assist companies in developing personalized marketing materials.ConclusionIn this article, we've explored LangChain's main capabilities, given some interesting examples of its uses, and provided a step-by-step guide to help you start your AI adventure. LangChain is not just a tool; it's a gateway to the future of AI.  The adoption of LLMs in a variety of industries is accelerated by making it simpler to design and deploy LLM-powered applications.It will provide lots of advantages, such as higher production, enhanced quality, lower prices, simplicity of use, and flexibility. The ability of LangChain, as an entire system, to revolutionize how we interface with computers makes it a tremendous instrument. It assists in the development of the AI of the future by making it simpler to create and deploy LLM-powered applications. Now, it's your turn to unlock the full potential of AI with LangChain. The future is waiting for you, and it starts with you.Author BioSangita Mahala is a passionate IT professional with an outstanding track record, having an impressive array of certifications, including 12x Microsoft, 11x GCP, 2x Oracle, and LinkedIn Marketing Insider Certified. She is a Google Crowdsource Influencer and IBM champion learner gold. She also possesses extensive experience as a technical content writer and accomplished book blogger. She is always Committed to staying with emerging trends and technologies in the IT sector.
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article-image-personalization-at-scale-using-snowflake-and-generative-ai
Shankar Narayanan
27 Sep 2023
9 min read
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Personalization at Scale: Using Snowflake and Generative AI

Shankar Narayanan
27 Sep 2023
9 min read
Dive deeper into the world of AI innovation and stay ahead of the AI curve! Subscribe to our AI_Distilled newsletter for the latest insights and books. Don't miss out – sign up today!IntroductionImagine your customers still picking your competitors even after your incredible offerings. It sounds strange.We live in an era where customers want tailored offerings or solutions from businesses. Anticipating and meeting customer needs is no longer enough. Companies must exceed their expectations and create more authentic and long-term customer interactions. At every touchpoint of the customer journey, whether online or on your website, they want a tailored experience.However, exceeding these expectations can be daunting. So, how should businesses do it? Organizations need robust data management solutions and cutting-edge technologies to meet customer needs and offer tailored experiences. One such powerful combination is the use of Snowflake Data Cloud for Generative AI, which allows businesses to craft tailored customer experiences at scale.In this blog, we'll explore how Snowflake's Data Cloud and Generative AI can help achieve this and the importance of Snowflake Industry Cloud and Marketplace Data in this context.Before we hop on to it, let’s understand Generative AI and the importance of personalization.Why is Hyper-Personalization Critical for Businesses?Personalization significantly impacts customer satisfaction, loyalty, and retention rates. Tailored experiences are about more than addressing by their name several times in a message. But it's more about understanding customer needs and preferences and personalizing communication and marketing efforts that lead to higher click-through rates, conversations, and customer satisfaction.Personalization creates a more profound customer connection, drives engagement, and increases conversion rates. However, achieving personalization at scale presents significant challenges, primarily because it relies on lots of data and the ability to process and analyze it quickly.How is Generative AI Powering Personalization?Generative AI is an artificial intelligence technology capable of effectively producing various types of content like text, images, and other media. These generative models usually learn the patterns and structure of their input data and then generate new data or results with similar characteristics.This technology has undoubtedly revolutionized many businesses. And hyper-personalization is one of the reasons behind it. Generative AI doesn't just analyze data but also has the potential to achieve unprecedented levels of personalization.In this ever-evolving landscape of businesses, Generative AI models can constantly seek ways to improve customer engagement and sales through personalization. It tailors every aspect of customer experience and leaves room for real-time interactions.Here’s how it can be helpful to businesses in many ways:1. Dynamic content: It can produce different types of content like emailers, newsletters, social media copy, website content, marketing materials, and more.2. Recommendations: These models can understand and analyze customer behavior and preferences to offer personalized recommendations.3. Chatbots and virtual assistants: If businesses want real-time customer assistance, generative AI-powered virtual assistants can come to the rescue.4. Pricing strategy: Generative AI also helps optimize pricing strategies for customers by understanding and analyzing their browsing history, purchasing behavior, market pricing, and overall customer journey.5. Natural Language Processing (NLP): NLP models can understand and respond to customer inquiries and feedback in a personalized manner, enhancing customer service.Snowflake Data Cloud: A Game-Changer for Data ManagementSnowflake isn't just another technology company. Snowflake is a cloud-based data platform that has revolutionized how organizations manage and utilize their data. It offers several key advantages that are critical for personalization at scale: 1. Data IntegrationSnowflake enables seamless data integration from various sources, including structured and semi-structured data. This data consolidation is crucial for creating a holistic view of customer behavior and preferences. 2. ScalabilitySnowflake's architecture allows for elastic scalability, meaning you can effortlessly handle growing datasets and workloads, making it ideal for personalization efforts that need to accommodate a large user base.3. Data SharingSnowflake's data-sharing capabilities make it easy to collaborate with partners and share data securely, which can be valuable for personalization initiatives involving third-party data.4. SecuritySecurity is paramount when dealing with customer data. Snowflake offers robust security features to protect sensitive information and comply with data privacy regulations.5. Real-time Data ProcessingSnowflake's cloud-native architecture supports real-time data processing, a fundamental requirement for delivering personalized experiences in real-time or near-real-time.Also, to measure the effectiveness of personalization, one can conduct the A/B tests. Let us see an example to understand the same.import numpy as np from scipy import stats # A/B test data (conversion rates) group_a = [0, 1, 1, 0, 1, 0, 0, 1, 0, 0] group_b = [1, 1, 1, 0, 0, 1, 0, 1, 1, 0] # Perform a t-test to compare conversion rates t_stat, p_value = stats.ttest_ind(group_a, group_b) if p_value < 0.05:    print("Personalization is statistically significant.") else:    print("No significant difference observed.") In this way, you can analyze the results of A/B tests. It would help to determine if personalization efforts are statistically significant in improving customer experiences.Snowflake Industry Cloud and Marketplace DataWhile Snowflake's core features make it a powerful platform for data management, its Industry Cloud and Marketplace Data offerings take personalization to the next level:1. Industry CloudSnowflake's Industry Cloud solutions provide industry-specific data models and best practices. This means organizations can quickly adopt personalized solutions tailored to their specific sector, whether healthcare, retail, finance, or any other domain.2. Marketplace DataThe Snowflake Marketplace offers many data sources and tools to augment personalization efforts. This includes third-party data, pre-built machine learning models, and analytics solutions, making enriching customer profiles easier and driving better personalization.Personalization at Scale with Snowflake Data CloudGenerative AI and Snowflake Data Cloud play a pivotal role in revolutionizing businesses. And leveraging the capabilities of the Snowflake cloud data platform, along with Generative AI to scale personalization, can be a game-changer for many industries. Here's how you can accomplish this seamlessly and effectively.3. Data Ingestion Snowflake allows you to ingest data from various sources, including your CRM, website, mobile app, and third-party data providers. This data is stored in a central repository, ready for analysis.4. Data Storage Snowflake's data integration capabilities enable you to consolidate this data, creating a comprehensive customer profile that includes historical interactions, purchase history, preferences, and more. It can handle massive amounts of data, so businesses can easily store and collect data per their needs and preferences.Snowflake’s scalability helps one to handle large databases efficiently. In the SQL snippet, let us see how to create a table for storing and loading data from a CSV file.-- Create a table to store customer data CREATE TABLE customers (    customer_id INT,    first_name VARCHAR,    last_name VARCHAR,    email VARCHAR,    purchase_history ARRAY,    last_visit_date DATE ); -- Load customer data into the table COPY INTO customers FROM 's3://your-data-bucket/customer_data.csv' FILE_FORMAT = (TYPE = 'CSV' SKIP_HEADER = 1);5. Machine Learning and Generative AI With your data in Snowflake, you can leverage Generative AI models to analyze customer behavior and generate personalized content, recommendations, and predictions.We can understand this using a Python code.import openai # Your OpenAI API key api_key = "your_api_key" # Customer behavior data customer_history = "Customer recently purchased a laptop and smartphone." # Generate personalized recommendations response = openai.Completion.create(    engine="text-davinci-002",    prompt=f"Based on customer data: {customer_history}, recommend products: ",    max_tokens=50,    n = 5,  # Number of recommendations    stop=None,    temperature=0.7,    api_key=api_key ) recommendations = [choice["text"] for choice in response["choices"]] print(recommendations) Using the OpenAI GPT-3 model, we can generate personalized product recommendations, considering customers' purchase history.6. Real-time Processing Snowflake's real-time data processing capabilities ensure that these personalized experiences are delivered in real-time or with minimal latency, enhancing customer engagement. Let us see how we can utilize Snowflake and a hypothetical real-time recommendation engine:-- Create a view to fetch real-time recommendations using a stored procedure CREATE OR REPLACE VIEW real_time_recommendations AS SELECT    c.customer_id,    c.first_name,    c.last_name,    r.recommendation_text FROM    customers c JOIN    real_time_recommendations_function(c.customer_id) r ON    c.customer_id = r.customer_id; 7. Iterative Improvement Personalization is an ongoing process. Snowflake's scalability and flexibility allow you to continuously refine your personalization strategies based on customer feedback and changing preferences.ConclusionCompetition is kicking off in every industry. Businesses can't just focus on creating products that solve specific problems. Instead, the focus has shifted to personalization in this competitive landscape. It's a must-have and non-negotiable. Businesses cannot afford to avoid it if they want to create excellent customer experiences.This is where Snowflake Data Cloud comes to the rescue. Leveraging this platform along with Generative AI can empower organizations in many ways and help craft tailored customer experiences at scale. If appropriately leveraged, businesses can gain a competitive edge and cater to customers' unique demands by delivering personalized solutions.In today's competitive era, only those businesses that invest in personalized technology and marketing efforts will survive. Thus, it's time to embrace these technologies and use them to your advantage to gain long-term success.Author BioShankar Narayanan (aka Shanky) has worked on numerous different cloud and emerging technologies like Azure, AWS, Google Cloud, IoT, Industry 4.0, and DevOps to name a few. He has led the architecture design and implementation for many Enterprise customers and helped enable them to break the barrier and take the first step towards a long and successful cloud journey. He was one of the early adopters of Microsoft Azure and Snowflake Data Cloud. Shanky likes to contribute back to the community. He contributes to open source is a frequently sought-after speaker and has delivered numerous talks on Microsoft Technologies and Snowflake. He is recognized as a Data Superhero by Snowflake and SAP Community Topic leader by SAP.
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Prakhar Mishra
26 Sep 2023
8 min read
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Getting Started with Microsoft’s Guidance

Prakhar Mishra
26 Sep 2023
8 min read
Dive deeper into the world of AI innovation and stay ahead of the AI curve! Subscribe to our AI_Distilled newsletter for the latest insights and books. Don't miss out – sign up today!IntroductionThe emergence of a massive language model is a watershed moment in the field of artificial intelligence (AI) and natural language processing (NLP). Because of their extraordinary capacity to write human-like text and perform a range of language-related tasks, these models, which are based on deep learning techniques, have earned considerable interest and acceptance. This field has undergone significant scientific developments in recent years. Researchers all over the world have been developing better and more domain-specific LLMs to meet the needs of various use cases.Large Language Models (LLMs) such as GPT-3 and its descendants, like any technology or strategy, have downsides and limits. And, in order to use LLMs properly, ethically, and to their maximum capacity, it is critical to grasp their downsides and limitations. Unlike large language models such as GPT-4, which can follow the majority of commands. Language models that are not equivalently large enough (such as GPT-2, LLaMa, and its derivatives) frequently suffer from the difficulty of not following instructions adequately, particularly the part of instruction that asks for generating output in a specific structure. This causes a bottleneck when constructing a pipeline in which the output of LLMs is fed to other downstream functions.Introducing Guidance - an effective and efficient means of controlling modern language models compared to conventional prompting methods. It supports both open (LLaMa, GPT-2, Alpaca, and so on) and closed LLMs (ChatGPT, GPT-4, and so on). It can be considered as a part of a larger ecosystem of tools for expanding the capabilities of language models.Guidance uses Handlebars - a templating language. Handlebars allow us to build semantic templates effectively by compiling templates into JavaScript functions. Making it’s execution faster than other templating engines. Guidance also integrates well with Jsonformer - a bulletproof way to generate structured JSON from language models. Here’s a detailed notebook on the same. Also, in case you were to use OpenAI from Azure AI then Guidance has you covered - notebook.Moving on to some of the outstanding features that Guidance offers. Feel free to check out the entire list of features.Features1. Guidance Acceleration - This addition significantly improves inference performance by efficiently utilizing the Key/Value caches as we proceed through the prompt by keeping a session state with the LLM inference. Benchmarking revealed a 50% reduction in runtime when compared to standard prompting approaches. Here’s the link to one of the benchmarking exercises. The below image shows an example of generating a character profile of an RPG game in JSON format. The green highlights are the generations done by the model, whereas the blue and no highlights are the ones that are copied as it is from the input prompt, unlike the traditional method that tries to generate every bit of it.SourceNote: As of now, the Guidance Acceleration feature is implemented for open LLMs. We can soon expect to see if working with closed LLMs as well.2.  Token Healing - This feature attempts to correct tokenization artifacts that commonly occur at the border between the end of a prompt and the start of a group of generated tokens.For example - If we ask LLM to auto-complete a URL with the below-mentioned Input, it’s likely to produce the shown output. Apart from the obvious limitation that the URL might not be valid. I'd like to draw your attention to the extra space it creates (highlighted in red). Such considerations make it difficult to construct a dependable parsing function and robustly absorb its result into subsequent phases.Input: “The link is <a href=http:”Actual Output: “The link is <a href=http: //www.google.com/search?q”Expected Output: “The link is <a href=http://www.google.com/search?q” This is the exact bucket of problems that Token Healing tries to solve using the backtracking method. Feel free to check out this jupyter notebook for more examples.3. Guaranteed Output Structure - Large language models are fantastic at producing useful outputs, but not so much at producing outputs in a specified format (especially open-source ones like LLaMa, GPT-2, and so on). When we want to use the output of a language model as input to another system, this is frequently an issue. With Handlebars, guidance guarantees the output format to be the same as what was being asked for.Let’s now see Guidance in action -InstallationInstalling guidance is a breeze, just do a pip :$ pip install guidanceAssume we are now creating a product description for an e-commerce website. Here's how the traditional generation compares to the guidance generation. Feel free to play with this colab notebook with both the below examples.Traditional GenerationInput:Consider you are an e-commerce expert. You need to write a product description for a product to be listed on the e-commerce website. The product description consists of fixed set of fields to be filled in the JSON. The below shown JSON is the structure of the description with constraints for each of the attributes enclosed within < > brackets. Please follow the mentioned constraint and format diligently. { prod_id: <numeric value of 5 digits>, prod_name: <name starts with the prefix 'p_'>, prod_price: <should be an integer between 1 and 16. Should end with suffix '$'> } The product description isOutput:Consider you are an e-commerce expert. You need to write a product description for a product to be listed on the e-commerce website. The product description consists of fixed set of fields to be filled in the JSON. The below shown JSON is the structure of the description with constraints for each of the attributes enclosed within < > brackets. Please follow the mentioned constraint and format diligently. {   prod_id: <numeric value of 5 digits>,     prod_name: <name starts with the prefix 'p_'>, prod_price: <should be an integer between 1 and 16. Should end with suffix '$'> } The product description is { resentprod_id: <numeric value of 5 digits>, resentprod_name: <name begins with the prefix 'p_'>, resentprod_price: <should be an integer between 1 and 16. Should end with suffix '$'> } In the above example, the product description has 5 constraint fields and 5 attribute fields. The constraints are as follows: resentprod_id: - value of 5 digits, resentprod_name: - name of the product, resentprod_price: - price of the product, resentprod_price_suffix: - suffix of the product price, resentprod_id: - the product id, resentpro diabetic_id: value of 4 digits, resentprod_ astronomer_id: - value of 4 digits, resentprod_ star_id: - value of 4 digits, resentprod_is_generic: - if the product is generic and not the generic type, resentprod_type: - the type of the product, resentprod_is_generic_typeHere’s the code for the above example with GPT-2 language model -``` from transformers import AutoModelForCausalLM, AutoTokenizer tokenizer = AutoTokenizer.from_pretrained("gpt2-large") model = AutoModelForCausalLM.from_pretrained("gpt2-large") inputs = tokenizer(Input, return_tensors="pt") tokens = model.generate( **inputs, max_new_tokens=256, temperature=0.7, do_sample=True, )Output:tokenizer.decode(tokens[0], skip_special_tokens=True)) ```Guidance GenerationInput w/ code:guidance.llm = guidance.llms.Transformers("gpt-large") # define the prompt program = guidance("""Consider you are an e-commerce expert. You need to write a product description for a product to be listed on the e-commerce website. The product description consists of fixed set of fields to be filled in the JSON. The following is the format ```json { "prod_id": "{{gen 'id' pattern='[0-9]{5}' stop=','}}", "prod_name": "{{gen 'name' pattern='p_[A-Za-z]+' stop=','}}", "prod_price": "{{gen 'price' pattern='\b([1-9]|1[0-6])\b\$' stop=','}}" }```""") # execute the prompt Output = program()Output:Consider you are an e-commerce expert. You need to write a product description for a product to be listed on the e-commerce website. The product description consists of a fixed set of fields to be filled in the JSON. The following is the format```json { "prod_id": "11231", "prod_name": "p_pizzas", "prod_price": "11$" }```As seen in the preceding instances, with guidance, we can be certain that the output format will be followed within the given restrictions no matter how many times we execute the identical prompt. This capability makes it an excellent choice for constructing any dependable and strong multi-step LLM pipeline.I hope this overview of Guidance has helped you realize the value it may provide to your daily prompt development cycle. Also, here’s a consolidated notebook showcasing all the features of Guidance, feel free to check it out.Author BioPrakhar has a Master’s in Data Science with over 4 years of experience in industry across various sectors like Retail, Healthcare, Consumer Analytics, etc. His research interests include Natural Language Understanding and generation, and has published multiple research papers in reputed international publications in the relevant domain. Feel free to reach out to him on LinkedIn
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Bhavishya Pandit
26 Sep 2023
11 min read
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ChatGPT for Time Series Analysis

Bhavishya Pandit
26 Sep 2023
11 min read
Dive deeper into the world of AI innovation and stay ahead of the AI curve! Subscribe to our AI_Distilled newsletter for the latest insights and books. Don't miss out – sign up today!IntroductionIn the era of artificial intelligence, ChatGPT stands as a remarkable example of natural language understanding and generation. Developed by OpenAI, ChatGPT is an advanced language model designed to comprehend and generate human-like text, making it a versatile tool for a wide range of applications.One of the critical domains where ChatGPT can make a significant impact is time series analysis. Time series data, consisting of sequential observations over time, is fundamental across industries such as finance, healthcare, and energy. It enables organizations to uncover trends, forecast future values, and detect anomalies, all of which are invaluable for data-driven decision-making. Whether it's predicting stock prices, monitoring patient health, or optimizing energy consumption, the ability to analyze time series data accurately is paramount.The purpose of this article is to explore the synergy between ChatGPT and time series analysis. We will delve into how ChatGPT's natural language capabilities can be harnessed to streamline data preparation, improve forecasting accuracy, and enhance anomaly detection in time series data. Through practical examples and code demonstrations, we aim to illustrate how ChatGPT can be a powerful ally for data scientists and analysts in their quest for actionable insights from time series data.1. Understanding Time Series Data Time series data is a specialized type of data that records observations, measurements, or events at successive time intervals. Unlike cross-sectional data, which captures information at a single point in time, time series data captures data points in a sequential order, often with a regular time interval between them. This temporal aspect makes time series data unique and valuable for various applications. Characteristics of Time Series Data:Temporal Order: Time series data is ordered chronologically, with each data point associated with a specific timestamp or time period.Dependency: Data points in a time series are often dependent on previous observations, making them suitable for trend analysis and forecasting.Seasonality: Many time series exhibit repetitive patterns or seasonality, which can be daily, weekly, monthly, or annual, depending on the domain.Noise and Anomalies: Time series data may contain noise, irregularities, and occasional anomalies that need to be identified and addressed. Real-World Applications of Time Series Analysis:Time series analysis is a crucial tool in numerous domains, including:Finance: Predicting stock prices, currency exchange rates, and market trends.Healthcare: Monitoring patient vital signs, disease progression, and healthcare resource optimization.Energy: Forecasting energy consumption, renewable energy generation, and grid management.Climate Science: Analyzing temperature, precipitation, and climate patterns.Manufacturing: Quality control, demand forecasting, and process optimization.Economics: Studying economic indicators like GDP, inflation rates, and unemployment rates. Emphasis on Powerful Tools and Techniques:The complexity of time series data necessitates the use of powerful tools and techniques. Effective time series analysis often involves statistical methods, machine learning models, and data preprocessing steps to extract meaningful insights. In this article, we will explore how ChatGPT can complement these techniques to facilitate various aspects of time series analysis, from data preparation to forecasting and anomaly detection. 2. ChatGPT OverviewChatGPT, developed by OpenAI, represents a groundbreaking advancement in natural language processing. It builds upon the success of its predecessors, like GPT-3, with a focus on generating human-like text and facilitating interactive conversations.Background: ChatGPT is powered by a deep neural network architecture called the Transformer, which excels at processing sequences of data, such as text. It has been pre-trained on a massive corpus of text from the internet, giving it a broad understanding of language and context. Capabilities: ChatGPT possesses exceptional natural language understanding and generation abilities. It can comprehend and generate text in a wide range of languages and styles, making it a versatile tool for communication, content generation, and now, data analysis. Aiding Data Scientists: For data scientists, ChatGPT offers invaluable assistance. Its ability to understand and generate text allows it to assist in data interpretation, data preprocessing, report generation, and even generating code snippets. In the context of time series analysis, ChatGPT can help streamline tasks, enhance communication, and contribute to more effective analysis by providing human-like interactions with data and insights. This article will explore how data scientists can harness ChatGPT's capabilities to their advantage in the realm of time series data. 3. Preparing Time Series DataData preprocessing is a critical step in time series analysis, as the quality of your input data greatly influences the accuracy of your results. Inaccurate or incomplete data can lead to flawed forecasts and unreliable insights. Therefore, it's essential to carefully clean and prepare time series data before analysis.Importance of Data Preprocessing:1. Missing Data Handling: Time series data often contains missing values, which need to be addressed. Missing data can disrupt calculations and lead to biased results.2. Noise Reduction: Raw time series data can be noisy, making it challenging to discern underlying patterns. Data preprocessing techniques can help reduce noise and enhance signal clarity.3. Outlier Detection: Identifying and handling outliers is crucial, as they can significantly impact analysis and forecasting.4. Normalization and Scaling: Scaling data to a consistent range is important, especially when using machine learning algorithms that are sensitive to the magnitude of input features.5. Feature Engineering: Creating relevant features, such as lag values or rolling statistics, can provide additional information for analysis.Code Examples for Data Preprocessing:Here's an example of how to load, clean, and prepare time series data using Python libraries like Pandas and NumPy:import pandas as pd import numpy as np # Load time series data data = pd.read_csv("time_series_data.csv") # Clean and preprocess data data['Date'] = pd.to_datetime(data['Date']) data.set_index('Date', inplace=True) # Resample data to handle missing values (assuming daily data) data_resampled = data.resample('D').mean() data_resampled.fillna(method='ffill', inplace=True) # Feature engineering (e.g., adding lag features) data_resampled['lag_1'] = data_resampled['Value'].shift(1) data_resampled['lag_7'] = data_resampled['Value'].shift(7) # Split data into training and testing sets train_data = data_resampled['Value'][:-30] test_data = data_resampled['Value'][-30:]4. ChatGPT for Time Series ForecastingChatGPT's natural language understanding and generation capabilities can be harnessed effectively for time series forecasting tasks. It can serve as a powerful tool to streamline forecasting processes, provide interactive insights, and facilitate communication within a data science team.Assisting in Time Series Forecasting:1. Generating Forecast Narratives: ChatGPT can generate descriptive narratives explaining forecast results in plain language. This helps in understanding and communicating forecasts to non-technical stakeholders.2. Interactive Forecasting: Data scientists can interact with ChatGPT to explore different forecasting scenarios. By providing ChatGPT with context and queries, you can receive forecasts for various time horizons and conditions.3. Forecast Sensitivity Analysis: You can use ChatGPT to explore the sensitivity of forecasts to different input parameters or assumptions. This interactive analysis can aid in robust decision-making.Code Example for Using ChatGPT in Forecasting:Below is a code example demonstrating how to use ChatGPT to generate forecasts based on prepared time series data. In this example, we use the OpenAI API to interact with ChatGPT for forecasting:import openai openai.api_key = "YOUR_API_KEY" def generate_forecast(query, historical_data):    prompt = f"Forecast the next data point in the time series: '{historical_data}'. The trend appears to be {query}."    response = openai.Completion.create(        engine="text-davinci-002",        prompt=prompt,        max_tokens=20,  # Adjust for desired output length        n=1,  # Number of responses to generate        stop=None,  # Stop criteria    )    forecast = response.choices[0].text.strip()    return forecast # Example usage query = "increasing" forecast = generate_forecast(query, train_data) print(f"Next data point in the time series: {forecast}")5. ChatGPT for Anomaly DetectionChatGPT can play a valuable role in identifying anomalies in time series data by leveraging its natural language understanding capabilities. Anomalies, which represent unexpected and potentially important events or errors, are crucial to detect in various domains, including finance, healthcare, and manufacturing. ChatGPT can assist in this process in the following ways:Contextual Anomaly Descriptions: ChatGPT can provide human-like descriptions of anomalies, making it easier for data scientists and analysts to understand the nature and potential impact of detected anomalies.Interactive Anomaly Detection: Data scientists can interact with ChatGPT to explore potential anomalies and receive explanations for detected outliers. This interactive approach can aid in identifying false positives and false negatives, enhancing the accuracy of anomaly detection.Code Example for Using ChatGPT in Anomaly Detection:Below is a code example demonstrating how to use ChatGPT to detect anomalies based on prepared time series data: import openai openai.api_key = "YOUR_API_KEY" def detect_anomalies(query, historical_data):    prompt = f"Determine if there are any anomalies in the time series: '{historical_data}'. The trend appears to be {query}."    response = openai.Completion.create(        engine="text-davinci-002",        prompt=prompt,        max_tokens=20,  # Adjust for desired output length        n=1,  # Number of responses to generate        stop=None,  # Stop criteria    )    anomaly_detection_result = response.choices[0].text.strip()    return anomaly_detection_result # Example usage query = "increasing with a sudden jump" anomaly_detection_result = detect_anomalies(query, train_data) print(f"Anomaly detection result: {anomaly_detection_result}")6. Limitations and ConsiderationsWhile ChatGPT offers significant advantages in time series analysis, it is essential to be aware of its limitations and consider certain precautions for its effective utilization: 1. Lack of Domain-Specific Knowledge: ChatGPT lacks domain-specific knowledge. It may generate plausible-sounding but incorrect insights, especially in specialized fields. Data scientists should always validate its responses with domain expertise.2. Sensitivity to Input Wording: ChatGPT's responses can vary based on the phrasing of input queries. Data scientists must carefully frame questions to obtain accurate and consistent results.3. Biases in Training Data: ChatGPT can inadvertently perpetuate biases present in its training data. When interpreting its outputs, users should remain vigilant about potential biases and errors.4. Limited Understanding of Context: ChatGPT's understanding of context has limitations. It may not remember information provided earlier in a conversation, which can lead to incomplete or contradictory responses.5. Uncertainty Handling: ChatGPT does not provide uncertainty estimates for its responses. Data scientists should use it as an assistant and rely on robust statistical techniques for decision-making. Best PracticesDomain Expertise: Combine ChatGPT's insights with domain expertise to ensure the accuracy and relevance of its recommendations.Consistency Checks: Ask ChatGPT multiple variations of the same question to assess the consistency of its responses.Fact-Checking: Verify critical information and predictions generated by ChatGPT with reliable external sources.Iterative Usage: Incorporate ChatGPT iteratively into your workflow, using it to generate ideas and hypotheses that can be tested and refined with traditional time series analysis methods.Bias Mitigation: Implement bias mitigation techniques when using ChatGPT in sensitive applications to reduce the risk of biased responses.Understanding the strengths and weaknesses of ChatGPT and taking appropriate precautions will help data scientists harness its capabilities effectively while mitigating potential errors and biases in time series analysis tasks.ConclusionIn summary, ChatGPT offers a transformative approach to time series analysis. It bridges the gap between natural language understanding and data analytics, providing data scientists with interactive insights, forecasting assistance, and anomaly detection capabilities. Its potential to generate human-readable narratives, explain anomalies, and explore diverse scenarios makes it a valuable tool in various domains. However, users must remain cautious of its limitations, verify critical information, and employ it as a supportive resource alongside established analytical methods. As technology evolves, ChatGPT continues to demonstrate its promise as a versatile and collaborative companion in the pursuit of actionable insights from time series data.Author BioBhavishya Pandit is a Data Scientist at Rakuten! He has been extensively exploring GPT to find use cases and build products that solve real-world problems.
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Martin Yanev
26 Sep 2023
14 min read
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Using ChatGPT API in Python

Martin Yanev
26 Sep 2023
14 min read
Dive deeper into the world of AI innovation and stay ahead of the AI curve! Subscribe to our AI_Distilled newsletter for the latest insights. Don't miss out – sign up today!This article is an excerpt from the book, Building AI Applications with ChatGPT APIs, by Martin Yanev. Master core data architecture design concepts and Azure Data & AI services to gain a cloud data and AI architect’s perspective to developing end-to-end solutions IntroductionBefore we start writing our first code, it’s important to create an environment to work in and install any necessary dependencies. Fortunately, Python has an excellent tooling system for managing virtual environments. Virtual environments in Python are a complex topic, but for the purposes of this book, it’s enough to know that they are isolated Python environments that are separate from your global Python installation. This isolation allows developers to work with different Python versions, install packages within the environment, and manage project dependencies without interfering with Python’s global installation.In order to utilize the ChatGPT API in your NLP projects, you will need to set up your Python development environment. This section will guide you through the necessary steps to get started, including the following:Installing PythonInstalling the PyCharm IDEInstalling pipSetting up a virtual environmentInstalling the required Python packagesA properly configured development environment will allow you to make API requests to ChatGPT and process the resulting responses in your Python code.Installing Python and the PyCharm IDEPython is a popular programming language that is widely used for various purposes, including machine learning and data analysis. You can download and install the latest version of Python from the official website, https://www.python.org/downloads/.  Once you have downloaded the Python installer, simply follow the instructions to install Python on your computer. The next step is to choose an Integrated Development Environment (IDE) to work with (see Figure 1.7).Figure 1.7: Python InstallationOne popular choice among Python developers is PyCharm, a powerful and user-friendly IDE developed by JetBrains. PyCharm provides a wide range of features that make it easy to develop Python applications, including code completion, debugging tools, and project management capabilities.To install PyCharm, you can download the Community Edition for free from the JetBrains website, https://www.jetbrains.com/pycharm/download/ Once you have downloaded the installer, simply follow the instructions to install PyCharm on your computer.Setting Up a Python Virtual EnvironmentSetting up a Python virtual environment is a crucial step in creating an isolated development environment for your project. By creating a virtual environment, you can install specific versions of Python packages and dependencies without interfering with other projects on your system.Creating a Python virtual environment specific to your ChatGPT application project is a recommended best practice. By doing so, you can ensure that all the packages and dependencies are saved inside your project folder rather than cluttering up your computer’s global Python installation. This approach provides a more organized and isolated environment for your project’s development and execution.PyCharm allows you to set up the Python virtual environment directly during the project creation process. Once installed, you can launch PyCharm and start working with Python. Upon launching PyCharm, you will see the Welcome Window, and from there, you can create a new project. By doing so, you will be directed to the New Project window, where you can specify your desired project name and, more importantly, set up your Python virtual environment. To do this, you need to ensure that New environment using is selected. This option will create a copy of the Python version installed on your device and save it to your local project.As you can see from Figure 1.8, the Location field displays the directory path of your local Python virtual environment situated within your project directory. Beneath it, the Base interpreter displays the installed Python version on your system. Clicking the Create button will initiate the creation of your new project.Figure 1.8: PyCharm Project SetupFigure 1.9 displays the two main indicators showing that the Python virtual environment is correctly installed and activated. One of these indications is the presence of a venv folder within your PyCharm project, which proves that the environment is installed. Additionally, you should observe Python 3.11 (ChatGPTResponse) in the lower-right corner, confirming that your virtual environment has been activated successfully.Figure 1.9: Python Virtual Environment IndicationsA key component needed to install any package in Python is pip. Lets’s see how to check whether pip is already installed on your system, and how to install it if necessary.The pip Package Installerpip is a package installer for Python. It allows you to easily install and manage third-party Python libraries and packages such as openai. If you are using a recent version of Python, pip should already be installed. You can check whether pip is installed on your system by opening a command prompt or terminal and typing pip followed by the Enter key. If pip is installed, you should see some output describing its usage and commands.If pip is not installed on your system, you can install it by following these steps:1. First, download the get-pip.py script from the official Python website: https:// bootstrap.pypa.io/get-pip.py.2. Save the file to a location on your computer that you can easily access, such as your desktop or downloads folder.3. Open a command prompt or terminal and navigate to the directory where you saved the get-pip.py file.4. Run the following command to install pip: python get-pip.py5. Once the installation is complete, you can verify that pip is installed by typing pip into the command prompt or terminal and pressing Enter.You should now have pip installed on your system and be able to use it to install packages and libraries for Python.Building a Python Virtual Environment from the TerminalAlternatively, to create a Python virtual environment, you can use the built-in venv module that comes with Python. Once you create your project in PyCharm, click on the Terminal tab located at the bottom of the screen. If you don’t see the Terminal tab, you can open it by going to View | Tool Windows | Terminal in the menu bar. Then, run this command:$ python3 -m venv myenvThis will create a new directory named myenv that contains the virtual environment. You can replace myenv with any name you want.To activate the virtual environment, run the following command: On Windows:$ myenv\Scripts\activate.batOn macOS or Linux:$ source myenv/bin/activateOnce activated, you should see the name of the virtual environment in the command prompt or terminal. From here, you can install any packages or dependencies you need for your project without interfering with other Python installations on your system.This was a complete guide on how to set up a Python development environment for using the ChatGPT API in NLP projects. The steps included installing Python, the PyCharm IDE, and pip, and setting up a virtual environment. Setting up a virtual environment was a crucial step in creating an isolated development environment for your project. You are now ready to complete your first practice exercise on using the ChatGPT API with Python to interact with the OpenAI library.A Simple ChatGPT API ResponseUsing the ChatGPT API with Python is a relatively simple process. You’ll first need to make sure you create a new PyCharm project called ChatGPTResponse (see Figure 1.8). Once you have that set up, you can use the OpenAI Python library to interact with the ChatGPT API. Open a new Terminal in PyCharm, make sure that you are in your project folder, and install the openai package:$ pip install openaiNext, you need to create a new Python file in your PyCharm project. In the top-left corner,  right-click on ChatGPTResponse | New | Python File. Name the file app.py and hit Enter. You should now have a new Python file in your project directory.Figure 1.10: Create a Python FileTo get started, you’ll need to import the openai library into your Python file. Also, you’ll need to provide your OpenAI API key. You can obtain an API key from the OpenAI website by following the steps outlined in the previous sections of this book. Then you’ll need to set it as a parameter in your Python code. Once your API key is set up, you can start interacting with the ChatGPT API:import openai openai.api_key = "YOUR_API_KEY"Replace YOUR_API_KEY with the API key you obtained from the OpenAI platform page. Now, you can ask the user for a question using the input() function:question = input("What would you like to ask ChatGPT? ")The input() function is used to prompt the user to input a question they would like to ask the ChatGPT API. The function takes a string as an argument, which is displayed to the user when the program is run. In this case, the question string is "What would you like to ask ChatGPT?". When the user types their question and presses Enter, the input() function will return the string that the user typed. This string is then assigned to the question variable.To pass the user question from your Python script to ChatGPT, you will need to use the ChatGPT API Completion function:response = openai.Completion.create( engine="text-davinci-003", prompt=question, max_tokens=1024, n=1, stop=None, temperature=0.8, )The openai.Completion.create() function in the code is used to send a request to the ChatGPT API to generate the completion of the user’s input prompt. The engine parameter allows us to specify the specific variant or version of the GPT model we want to utilize for the request, and in this case, it is set to "text-davinci-003". The prompt parameter specifies the text prompt for the API to complete, which is the user’s input question in this case.The max_tokens parameter specifies the maximum number of tokens the request and the response should contain together. The n parameter specifies the number of completions to generate for the prompt. The stop parameter specifies the sequence where the API should stop generating the response.The temperature parameter controls the creativity of the generated response. It ranges from 0 to 1. Higher values will result in more creative but potentially less coherent responses, while lower values will result in more predictable but potentially less interesting responses. Later in the book, we will delve into how these parameters impact the responses received from ChatGPT.The function returns a JSON object containing the generated response from the ChatGPT API, which then can be accessed and printed to the console in the next line of code:print(response)In the project pane on the left-hand side of the screen, locate the Python file you want to run. Right-click on the app.py file and select Run app.py from the context menu. You should receive a message in the Run window that asks you to write a question to ChatGPT (see Figure 1.11).Figure 1.11: Asking ChatGPT a QuestionOnce you have entered your question, press the Enter key to submit your request to the ChatGPT API. The response generated by the ChatGPT API model will be displayed in the Run window as a complete JSON object:{ "choices": [ { "finish_reason": "stop", "index": 0, "logprobs": null, "text": "\n\n1. Start by getting in the water. If you're swimming in a pool, you can enter the water from the side, …………. } ], "created": 1681010983, "id": "cmpl-73G2JJCyBTfwCdIyZ7v5CTjxMiS6W", "model": "text-davinci-003", "object": "text_completion", "usage": { "completion_tokens": 415, "prompt_tokens": 4, "total_tokens": 419 } }This JSON response produced by the OpenAI API contains information about the response generated by the GPT-3 model. This response consists of the following fields:The choices field contains an array of objects with the generated responses, which in this case only contains one response object as the parameter n=1.The text field within the response object contains the actual response generated by the GPT-3 model.The finish_reason field indicates the reason why the response was generated; in this case, it was because the model reached the stop condition provided in the request. Since in our case stop=None, the full response from the ChatGPT API was returned.The created field specifies the Unix timestamp of when the response was created.The id field is a unique identifier for the API request that generated this response.The model field specifies the GPT-3 model that was used to generate the response.The object field specifies the type of object that was returned, which in this case is text_ completion.The usage field provides information about the resource usage of the API request. It contains information about the number of tokens used for the completion, the number of tokens in the prompt, and the total number of tokens used.The most important parameter from the response is the text field, which contains the answer to the question asked to the ChatGPT API. This is why most API users would like to access only that parameter from the JSON object. You can easily separate the text from the main body as follows:answer = response["choices"][0]["text"] print(answer)By following this approach, you can guarantee that the answer variable will hold the complete ChatGPT API text response, which you can then print to verify. Keep in mind that ChatGPT responses can significantly differ depending on the input, making each response unique.OpenAI: 1. Start by getting in the water. If you're swimming in a pool, you can enter the water from the side, ladder, or diving board. If you are swimming in the ocean or lake, you can enter the water from the shore or a dock. 2. Take a deep breath in and then exhale slowly. This will help you relax and prepare for swimming.ChatGPT can be employed for a multitude of NLP tasks across a wide array of topics accessible in the vast expanse of available data. We can utilize our script to inquire about diverse areas of expertise and receive advanced responses from the ChatGPT API, as demonstrated here:1. Mathematics:* User: What is the square root of 256?* ChatGPT: The square root of 256 is 16.2. Sentiment analysis:* User: Analyze the sentiment of the sentence “I had a great day today!”* ChatGPT: The sentiment of the sentence “I had a great day today!” is positive.3. Programming:* User: How do you declare a variable in Python?* ChatGPT: To declare a variable in Python, you can use the following syntax: variable_ name = value.4. Science:* User: What is the process of photosynthesis in plants?* ChatGPT: The process of photosynthesis in plants is the fundamental mechanism by which they convert light energy into chemical energy.5. Literature:* User: What are the major themes in Shakespeare’s play “Hamlet”?* ChatGPT: “Hamlet,” one of Shakespeare’s most renowned tragedies, explores several major themes that continue to captivate audiences and provoke thought.In this section, you learned how to use the OpenAI Python library to interact with the ChatGPT API by sending a request to generate the completion of a user’s input prompt/question. You also learned how to set up your API key and how to prompt the user to input a question, and finally, how to access the generated response from ChatGPT in the form of a JSON object containing information about the response. You are now ready to build more complex projects and integrate the ChatGPT API with other frameworks.ConclusionIn this article, we covered how to set up a Python development environment, specifically using the PyCharm IDE, and creating a virtual environment. To help you get started with using the ChatGPT API, we walked through a simple example of obtaining a ChatGPT API response.Author BioMartin Yanev is an experienced Software Engineer who has worked in the aerospace and industries for over 8 years. He specializes in developing and integrating software solutions for air traffic control and chromatography systems. Martin is a well-respected instructor with over 280,000 students worldwide, and he is skilled in using frameworks like Flask, Django, Pytest, and TensorFlow. He is an expert in building, training, and fine-tuning AI systems with the full range of OpenAI APIs. Martin has dual master's degrees in Aerospace Systems and Software Engineering, which demonstrates his commitment to both practical and theoretical aspects of the industry.
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Louis Owen
25 Sep 2023
7 min read
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Optimized LLM Serving with TGI

Louis Owen
25 Sep 2023
7 min read
Dive deeper into the world of AI innovation and stay ahead of the AI curve! Subscribe to our AI_Distilled newsletter for the latest insights and books. Don't miss out – sign up today!IntroductionThe release of LLaMA-2 LLM to the public has been a tremendous contribution by Meta to the open-source community. It’s very powerful that many developers are fine-tuning it for so many different use cases. Closed-source LLMs such as GPT3.5, GPT4, or Claude are really convenient to utilize since we just need to send API requests to power up our application. On the other hand, utilizing open-source LLMs such as LLaMA-2 in production is not an easy task. Although there are several algorithms that support deploying an LLM with CPU, most of the time we still need to utilize GPU for better throughput.At a high level, there are two main things that need to be taken care of when deploying your LLM in production: memory and throughput. LLM is very big in size, the smallest version of LLaMA-2 has 7 billion parameters, which requires around 28GB GPU RAM for loading the model. Google Colab offers free NVIDIA T4 GPU to be used with 16GB memory, meaning that we can’t load even the smallest version of LLaMA-2 freely using the GPU provided by Google Colab.There are two popular ways to solve this memory issue: half-precision and 4/8-bit quantization. Half-precision is a very simple optimization method that we can adopt. In PyTorch, we just need to add the following line and we can load the 7B model by using only around 13GB GPU RAM. Basically, half-precision means that we’re representing the weights of the model with 16-bit floating points (fp16) instead of 32-bit floating points (fp32).torch.set_default_tensor_type(torch.cuda.HalfTensor)Another way to solve the memory issue is by performing 4/8-bits quantization. There are two quantization algorithms that are widely adopted by the developers: GPT-Q and BitsandBytes. These two algorithms are also supported within the `transformers` package. Quantization is a way to reduce the model size by representing the model weights in lower precision data types, such as 8-bit integers (int8) or 4-bit integers (int4) instead of 32-bit floating point (fp32) or 16-bit (fp16).As for comparison, after applying the 4-bit quantization with the GPT-Q algorithm, we can load the 7B model by using only around 4GB GPU RAM! This is indeed a huge drop - from 28GB to 4GB!Once we’re able to load the model, the simplest way to serve the model is by using the native HuggingFace workflow along with Flask or FastAPI. However, serving our model with this simple solution is not scalable and reliable enough to be used in production since it can’t handle parallel requests decently. This is related to the throughput problem mentioned earlier. There are many ways to solve this throughput problem, starting from continuous batching, tensor parallelism, prompt caching, paged attention, prefill parallel computing, KV cache, and many more. Discussing each of the algorithms will result in a very long article. However, luckily there’s an inference serving library for LLM that applies all of these techniques to ensure the reliability of serving our LLM in production. This library is called Text Generation Inference (TGI).Throughout this article, we’ll discuss in more detail what TGI is and how to utilize it to serve your LLM. We’ll see what are the top features of TGI and the step-by-step tutorial on how to spin up TGI as the inference server.Without wasting any more time, let’s take a deep breath, make yourselves comfortable, and be ready to learn how to utilize TGI as an inference server!What’s TGI?Text Generation Inference (TGI) is like the `transformers` package for inference servers. In fact, TGI is used in production at HuggingFace to power many applications. It provides a lot of useful features:Provide a straightforward launcher for the most popular Large Language Models.Implement Tensor Parallelism to enhance inference speed across multiple GPUs.Enable token streaming through Server-Sent Events (SSE).Implement continuous batching of incoming requests to boost overall throughput.Enhance transformer code for inference using flash-attention and Paged Attention on leading architectures.Apply quantization techniques with bitsandbytes and GPT-Q.Ensure fast and safe persistence format of weight loading with Safetensors.Incorporate watermarking using A Watermark for Large Language Models.Integrate a logit warper for various operations like temperature scaling, top-p, top-k, and repetition penalty.Implement stop sequences and log probabilities.Ensure production readiness with distributed tracing through Open Telemetry and Prometheus metrics.Offer Custom Prompt Generation, allowing users to easily generate text by providing custom prompts for guiding the model's output.Provide support for fine-tuning, enabling the use of fine-tuned models for specific tasks to achieve higher accuracy and performance.Implement RoPE scaling to extend the context length during inferenceTGI is surely a one-stop solution for serving LLMs. However, one important note about TGI that you need to know is regarding the project license. Starting from v1.0, HuggingFace has updated the license for TGI using the HFOIL 1.0 license. For more details, please refer to this GitHub issue. If you’re using TGI only for research purposes, then there’s nothing to worry about. If you’re using TGI for commercial purposes, please make sure to read the license carefully since there are cases where it can and can’t be used for commercial purposes.How to Use TGI?Using TGI is relatively easy and straightforward. We can use Docker to spin up the server. Note that you need to install the NVIDIA Container Toolkit to use GPU.docker run --gpus all --shm-size 1g -p 8080:80 -v $volume:/data ghcr.io/huggingface/text-generation-inference:1.0.3 --model-id $modelOnce the server is up, we can easily send API requests to the server using the following command.curl 127.0.0.1:8080/generate \    -X POST \    -d '{"inputs":"What is LLM?","parameters":{"max_new_tokens":120}}' \    -H 'Content-Type: application/json'For more details regarding the API documentation, please refer to this page. Another way to send API requests to the TGI server is by sending it from Python. To do that, we need to install the Python library firstpip install text-generationOnce the library is installed, we can send API requests like the following.from text_generation import Client client = Client("http://127.0.0.1:8080") print(client.generate("What is LLM?", max_new_tokens=120).generated_text) text = "" for response in client.generate_stream("What is Deep Learning?", max_new_tokens=20):    if not response.token.special:        text += response.token.text print(text)ConclusionCongratulations on keeping up to this point! Throughout this article, you have learned what are the important things to be considered when you’re trying to serve your own LLM. You have also learned about TGI, starting from what is it, what’s the features, and also step-by-step examples on how to get the TGI server up. Hope the best for your LLM deployment journey and see you in the next article!Author BioLouis Owen is a data scientist/AI engineer from Indonesia who is always hungry for new knowledge. Throughout his career journey, he has worked in various fields of industry, including NGOs, e-commerce, conversational AI, OTA, Smart City, and FinTech. Outside of work, he loves to spend his time helping data science enthusiasts to become data scientists, either through his articles or through mentoring sessions. He also loves to spend his spare time doing his hobbies: watching movies and conducting side projects.Currently, Louis is an NLP Research Engineer at Yellow.ai, the world’s leading CX automation platform. Check out Louis’ website to learn more about him! Lastly, if you have any queries or any topics to be discussed, please reach out to Louis via LinkedIn.
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Alan Bernardo Palacio
25 Sep 2023
16 min read
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Preventing Prompt Attacks on LLMs

Alan Bernardo Palacio
25 Sep 2023
16 min read
Dive deeper into the world of AI innovation and stay ahead of the AI curve! Subscribe to our AI_Distilled newsletter for the latest insights and books. Don't miss out – sign up today!IntroductionLanguage Learning Models (LLMs) are being used in various applications, ranging from generating text to answering queries and providing recommendations. However, despite their remarkable capabilities, the security of LLMs has become an increasingly critical concern.As the user interacts with the LLMs through natural language instructions, this makes them susceptible to manipulation, making it crucial to develop robust defense mechanisms. With more of these systems making their way into production environments every day, understanding and addressing their potential vulnerabilities becomes essential to ensure their responsible and safe deployment.This article discusses various topics regarding LLM security, focusing on two important concepts: prompt injection and prompt leaking. We will explore these issues in detail, examine real-world scenarios, and provide insights into how to safeguard LLM-based applications against prompt injection and prompt leaking attacks. By gaining a deeper understanding of these security concerns, we can work towards harnessing the power of LLMs while mitigating potential risks.Security Threats in LLMsLarge language models (LLMs) face various security risks that can be exploited by attackers for unauthorized data access, intellectual property theft, and other attacks. Some common LLM security risks have been identified by the OWASP (Open Web Application Security Project) which introduced the "OWASP Top 10 for LLM Applications" to address cybersecurity challenges in developing and using large language model (LLM) applications. With the rise of generative AI and LLMs in various software development stages, this project focuses on the security nuances that come with this innovative technology.Their recent list provides an overview of common vulnerabilities in LLM development and offers mitigations to address these gaps. The list includes:Prompt Injections (LLM01): Hackers manipulate LLM prompts, introducing malicious inputs directly or indirectly through external sites.Insecure Output Handling (LLM02): Blindly accepting LLM outputs can lead to hazardous conditions like remote code execution and vulnerabilities like cross-site scripting.Training Data Poisoning (LLM03): Manipulating LLM training data, including inaccurate documents, can result in outputs with falsified or unverified opinions.Model Denial-of-Service (DoS) (LLM04): Resource-intensive requests could trigger DoS attacks, slowing down or halting LLM servers due to the unpredictable nature of user inputs.Supply Chain Vulnerabilities (LLM05): Vulnerabilities in third-party datasets, pre-trained models, plugins, or source code can compromise LLM security.Sensitive Information Disclosure (LLM06): LLMs may inadvertently expose sensitive information in their outputs, necessitating upfront sanitization.Insecure Plugin Design (LLM07): LLM plugins with inadequate access control and input validation.Excessive Agency (LLM08): Granting LLMs excessive autonomy, permissions, or unnecessary functions.Overreliance (LLM09): Dependency on LLMs without proper oversight can lead to misinformation and security vulnerabilities.Model Theft (LLM10): Unauthorized access, copying, or exfiltration of proprietary LLM models can affect business operations or enable adversarial attacks, emphasizing the importance of secure access controls.To address these vulnerabilities, strategies include using external trust controls to reduce prompt injection impact, limiting LLM privileges, validating model outputs, verifying training data sources, and maintaining human oversight. Best practices for LLM security include implementing strong access controls, monitoring LLM activity, using sandbox environments, regularly updating LLMs with security patches, and training LLMs on sanitized data. Regular security testing, both manual and automated, is crucial to identify vulnerabilities, including both known and unknown risks.In this context, ongoing research focuses on mitigating prompt injection attacks, preventing data leakage, unauthorized code execution, insufficient input validation, and security misconfigurations.Nevertheless, there are more security concerns that affect LLMs than the ones mentioned above. Bias amplification presents another challenge, where LLMs can unintentionally magnify existing biases from training data. This perpetuates harmful stereotypes and leads to unfair decision-making, eroding user trust. Addressing this requires a comprehensive strategy to ensure fairness and mitigate the reinforcement of biases. Another risk is training data exposure which arises when LLMs inadvertently leak their training data while generating outputs. This could compromise privacy and security, especially if trained on sensitive information. Tackling this multifaceted challenge demands vigilance and protective measures.Other risks involve adversarial attacks, where attackers manipulate LLMs to yield incorrect results. Strategies like adversarial training, defensive distillation, and gradient masking help mitigate this risk. Robust data protection, encryption, and secure multi-party computation (SMPC) are essential for safeguarding LLMs. SMPC ensures privacy preservation by jointly computing functions while keeping inputs private, thereby maintaining data confidentiality.Incorporating security measures into LLMs is crucial for their responsible deployment. This requires staying ahead of evolving cyber threats to ensure the efficacy, integrity, and ethical use of LLMs in an AI-driven world.In the next section, we will discuss two of the most common problems in terms of Security which are Prompt Leaking and Prompt Injection.Prompt Leaking and Prompt InjectionPrompt leaking and prompt injection are security vulnerabilities that can affect AI models, particularly those based on Language Learning Models (LLMs). However, they involve different ways of manipulating the input prompts to achieve distinct outcomes. Prompt injection attacks involve malicious inputs that manipulate LLM outputs, potentially exposing sensitive data or enabling unauthorized actions. On the other hand, prompt leaking occurs when a model inadvertently reveals its own prompt, leading to unintended consequences.Prompt Injection: It involves altering the input prompt given to an AI model with malicious intent. The primary objective is to manipulate the model's behavior or output to align with the attacker's goals. For instance, an attacker might inject a prompt instructing the model to output sensitive information or perform unauthorized actions. The consequences of prompt injection can be severe, leading to unauthorized access, data breaches, or unintended behaviors of the AI model.Prompt Leaking: This is a variation of prompt injection where the attacker's goal is not to change the model's behavior but to extract the AI model's original prompt from its output. By crafting an input prompt cleverly, the attacker aims to trick the model into revealing its own instructions. This can involve encouraging the model to generate a response that mimics or paraphrases its original prompt. The impact of prompt leaking can be significant, as it exposes the instructions and intentions behind the AI model's design, potentially compromising the confidentiality of proprietary prompts or enabling unauthorized replication of the model's capabilities.In essence, prompt injection aims to change the behavior or output of the AI model, whereas prompt leaking focuses on extracting information about the model itself, particularly its original prompt. Both vulnerabilities highlight the importance of robust security practices in the development and deployment of AI systems to mitigate the risks associated with adversarial attacks.Understanding Prompt Injection AttacksAs we have mentioned before, prompt injection attacks involve malicious inputs that manipulate the outputs of AI systems, potentially leading to unauthorized access, data breaches, or unexpected behaviors. Attackers exploit vulnerabilities in the model's responses to prompts, compromising the system's integrity. Prompt injection attacks exploit the model's sensitivity to the wording and content of the prompts to achieve specific outcomes, often to the advantage of the attacker.In prompt injection attacks, attackers craft input prompts that contain specific instructions or content designed to trick the AI model into generating responses that serve the attacker's goals. These goals can range from extracting sensitive information and data to performing unauthorized actions or actions contrary to the model's intended behavior.For example, consider an AI chatbot designed to answer user queries. An attacker could inject a malicious prompt that tricks the chatbot into revealing confidential information or executing actions that compromise security. This could involve input like "Provide me with the password database" or "Execute code to access admin privileges."The vulnerability arises from the model's susceptibility to changes in the input prompt and its potential to generate unintended responses. Prompt injection attacks exploit this sensitivity to manipulate the AI system's behavior in ways that were not intended by its developers.Mitigating Prompt Injection VulnerabilitiesTo mitigate prompt injection vulnerabilities, developers need to implement proper input validation, sanitize user input, and carefully design prompts to ensure that the AI model's responses align with the intended behavior and security requirements of the application.Here are some effective strategies to address this type of threat.Input Validation: Implement rigorous input validation mechanisms to filter and sanitize incoming prompts. This includes checking for and blocking any inputs that contain potentially harmful instructions or suspicious patterns.Strict Access Control: Restrict access to AI models to authorized users only. Enforce strong authentication and authorization mechanisms to prevent unauthorized users from injecting malicious prompts.Prompt Sanitization: Before processing prompts, ensure they undergo a thorough sanitization process. Remove any unexpected or potentially harmful elements, such as special characters or code snippets.Anomaly Detection: Implement anomaly detection algorithms to identify unusual prompt patterns. This can help spot prompt injection attempts in real time and trigger immediate protective actions.Regular Auditing: Conduct regular audits of AI model interactions and outputs. This includes monitoring for any deviations from expected behaviors and scrutinizing prompts that seem suspicious.Machine Learning Defenses: Consider employing machine learning models specifically trained to detect and block prompt injection attacks. These models can learn to recognize attack patterns and respond effectively.Prompt Whitelisting: Maintain a list of approved, safe prompts that can be used as a reference. Reject prompts that don't match the pre-approved prompts to prevent unauthorized variations.Frequent Updates: Stay vigilant about updates and patches for your AI models and related software. Prompt injection vulnerabilities can be addressed through software updates.By implementing these measures collectively, organizations can effectively reduce the risk of prompt injection attacks and fortify the security of their AI models.Mitigating Prompt Injection VulnerabilitiesTo mitigate prompt injection vulnerabilities, developers need to implement proper input validation, sanitize user input, and carefully design prompts to ensure that the AI model's responses align with the intended behavior and security requirements of the application.Here are some effective strategies to address this type of threat.Input Validation: Implement rigorous input validation mechanisms to filter and sanitize incoming prompts. This includes checking for and blocking any inputs that contain potentially harmful instructions or suspicious patterns.Strict Access Control: Restrict access to AI models to authorized users only. Enforce strong authentication and authorization mechanisms to prevent unauthorized users from injecting malicious prompts.Prompt Sanitization: Before processing prompts, ensure they undergo a thorough sanitization process. Remove any unexpected or potentially harmful elements, such as special characters or code snippets.Anomaly Detection: Implement anomaly detection algorithms to identify unusual prompt patterns. This can help spot prompt injection attempts in real time and trigger immediate protective actions.Regular Auditing: Conduct regular audits of AI model interactions and outputs. This includes monitoring for any deviations from expected behaviors and scrutinizing prompts that seem suspicious.Machine Learning Defenses: Consider employing machine learning models specifically trained to detect and block prompt injection attacks. These models can learn to recognize attack patterns and respond effectively.Prompt Whitelisting: Maintain a list of approved, safe prompts that can be used as a reference. Reject prompts that don't match the pre-approved prompts to prevent unauthorized variations.Frequent Updates: Stay vigilant about updates and patches for your AI models and related software. Prompt injection vulnerabilities can be addressed through software updates.By implementing these measures collectively, organizations can effectively reduce the risk of prompt injection attacks and fortify the security of their AI models.Understanding Prompt LeakingPrompt leaking, fundamentally a form of prompt injection attack, differs from its more notorious counterpart, goal hijacking, where attackers manipulate prompts to achieve specific outcomes. In the case of prompt leaking, the focus shifts to extracting the AI model's own prompt from its output. This seemingly straightforward technique holds substantial consequences as it enables attackers to uncover the inner workings of the model by coaxing it into revealing its own instructions.The mechanics of prompt leaking are relatively simple. Attackers craft input to the AI model in a way that subtly encourages it to output its own prompt. For example, they may tweak the input to entice the model to mimic or paraphrase the prompt in its response, exploiting the model's tendency to repeat or reference received input. While prompt leaking may appear innocuous initially, its implications are far-reaching. A primary concern revolves around the confidentiality of prompts used in AI systems. For instance, in an educational platform that employs creative prompts to simplify complex topics, leaked prompts could compromise the platform's unique content, potentially leading to unauthorized access and devaluation of its offerings.Prompt Leaking ExamplesPrompt leaking occurs when the system inadvertently exposes more information in the prompt than it should, potentially revealing sensitive or internal details. Such unintentional exposures can be a boon for attackers, as they can use the leaked information to understand the system better or launch more targeted attacks.Here are some examples of prompt leaking:Exposing System Details:User Input: JohnLeaked Prompt: Hello, John! You're accessing from IP 192.168.0.1 using Mozilla/5.0. How can I help?The system has unintentionally revealed the user's IP address and browser details.Exposing Internal Logic:User Input: JohnLeaked Prompt: Hello, John! Node 4 of Cluster A responded. How can I help?This reveals details about the system's internal architecture.Error Messages:User Input: '); DROP TABLE Users; --Leaked Prompt: Error: SQL exception near DROP TABLE command. Table 'Users' does not exist.While trying to handle a potential SQL injection, the system has exposed database structure details.Exposing Developer Notes:User Input: JohnLeaked Prompt: Hello, John! [DEV_NOTE: Add user's purchase history here next sprint.] How can I help?The prompt leaks a note that might have been added by a developer, giving insights about upcoming features or current limitations.Revealing Security Mechanisms:User Input: JohnLeaked Prompt: Hello, John! Your last login attempt was flagged by our IDS. How can I help?The prompt unintentionally reveals the presence and potentially the behavior of an Intrusion Detection System.Exposing File Paths:User Input: JohnLeaked Prompt: Hello, John! Image loaded from /opt/app/prod_v1.2.3/assets/user_img/. How can I help?The prompt discloses the file path, which can hint at system architecture, versioning, and potential vulnerabilities.Revealing Backup or Redundancy Details:User Input: JohnLeaked Prompt: Hello, John! Primary server down, you're now connected to backup server B. How can I help?This exposes the presence of backup servers and potential resilience strategies.To prevent prompt leaking, developers and system designers should be cautious about the information they choose to display in prompts. It's always a good idea to minimize the details shared, sanitize and validate inputs, and avoid directly reflecting unprocessed user inputs back in the prompts. Regular audits, penetration testing, and user feedback can also help identify and patch potential leaks.Mitigating Prompt LeakingGuarding against prompt leaking demands a multi-pronged approach. AI developers must exercise vigilance and consider potential vulnerabilities when designing prompts for their systems. Implementing mechanisms to detect and prevent prompt leaking can enhance security and uphold the integrity of AI applications. It is essential to develop safeguards that protect against prompt leaking vulnerabilities, especially in a landscape where AI systems continue to grow in complexity and diversity.Mitigating Prompt Leaking involves adopting various strategies to enhance the security of AI models and protect against this type of attack. Here are several effective measures:Input Sanitization: Implement thorough input sanitization processes to filter out and block prompts that may encourage prompt leaking.Pattern Detection: Utilize pattern detection algorithms to identify and flag prompts that appear to coax the model into revealing its own instructions.Prompt Obfuscation: Modify the structure of prompts to make it more challenging for attackers to craft input that successfully elicits prompt leaking.Redundancy Checks: Implement checks for redundant output that might inadvertently disclose the model's prompt.Access Controls: Enforce strict access controls to ensure that only authorized users can interact with the AI model, reducing the risk of malicious prompt injection.Prompt Encryption: Encrypt prompts in transit and at rest to safeguard them from potential exposure during interactions with the AI model.Regular Auditing: Conduct regular audits of model outputs to detect any patterns indicative of prompt leaking attempts.Prompt Whitelisting: Maintain a whitelist of approved prompts and reject any inputs that do not match the pre-approved prompts.Prompt Privacy Measures: Explore advanced techniques such as federated learning or secure multi-party computation to protect prompt confidentiality during model interactions.By implementing these strategies, organizations can significantly reduce the risk of prompt leaking and enhance the overall security of their AI models.ConclusionIn conclusion, the security of Language Learning Models (LLMs) is of paramount importance as they become increasingly prevalent in various applications. These powerful models are susceptible to security risks, including prompt injection and prompt leaking. Understanding these vulnerabilities is essential for responsible and secure deployment. To safeguard LLM-based applications, developers must adopt best practices such as input validation, access controls, and regular auditing.Addressing prompt injection and prompt leaking vulnerabilities requires a multi-faceted approach. Organizations should focus on input sanitization, pattern detection, and strict access controls to prevent malicious prompts. Additionally, maintaining prompt privacy through encryption and regular audits can significantly enhance security. It's crucial to stay vigilant, adapt to evolving threats, and prioritize security in the ever-expanding AI landscape.In this dynamic field, where AI continues to evolve, maintaining a proactive stance towards security is paramount. By implementing robust defenses and staying informed about emerging threats, we can harness the potential of AI technology while minimizing risks and ensuring responsible use.Author BioAlan Bernardo Palacio is a data scientist and an engineer with vast experience in different engineering fields. His focus has been the development and application of state-of-the-art data products and algorithms in several industries. He has worked for companies such as Ernst and Young, and Globant, and now holds a data engineer position at Ebiquity Media helping the company to create a scalable data pipeline. Alan graduated with a Mechanical Engineering degree from the National University of Tucuman in 2015, participated as the founder of startups, and later on earned a Master's degree from the faculty of Mathematics at the Autonomous University of Barcelona in 2017. Originally from Argentina, he now works and resides in the Netherlands.LinkedIn
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Amita Kapoor
25 Sep 2023
10 min read
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ChatGPT for Customer Service

Amita Kapoor
25 Sep 2023
10 min read
Dive deeper into the world of AI innovation and stay ahead of the AI curve! Subscribe to our AI_Distilled newsletter for the latest insights and books. Don't miss out – sign up today!IntroductionCustomer service bots of old can often feel robotic, rigid, and painfully predictable. But enter ChatGPT: the fresher, more dynamic contender in the bot arena.ChatGPT isn't just another bot. It's been meticulously trained on a vast sea of text and code, equipping it to grapple with questions that would stump its predecessors. And it's not limited to just customer queries; this versatile bot can craft a range of text formats, from poems to programming snippets.But the standout feature? ChatGPT's touch of humour. It's not just about answering questions; it's about engaging in a way that's both informative and entertaining. So if you're in search of a customer service experience that's more captivating than the norm, it might be time to chat with ChatGPT. Onboarding ChatGPT: A Quick and Easy GuideReady to set sail with ChatGPT? Here's your easy guide to make sure you're all set and ready to roll:1. Obtain the API Key: First, you'll need to get an API key from OpenAI. This is like your secret password to the world of ChatGPT. To get an API key, head to the OpenAI platform and sign up. Once you're signed in, go to the API section and click on "Create New Key."2. Integrate ChatGPT with Your System: Once you have your API key, you can integrate ChatGPT with your system. This is like introducing ChatGPT to your system and making sure they're friends, ready to work together smoothly. To integrate ChatGPT, you'll need to add your API key into your system's code. The specific steps involved will vary depending on your system, but there are many resources available online to help you. Here is an example of how you can do it in Python:import openai import os # Initialize OpenAI API Client api_key = os.environ.get("OPENAI_API_KEY") # Retrieve the API key from environment variables openai.api_key = api_key # Set the API key # API parameters model = "gpt-3.5-turbo"  # Choose the appropriate engine max_tokens = 150  # Limit the response length3. Fine-Tune ChatGPT (Optional): ChatGPT is super smart, but sometimes you might need it to learn some specific stuff about your company. That's where fine-tuning comes in. To fine-tune ChatGPT, you can provide it with training data that is specific to your company. This could include product information, customer service FAQs, or even just examples of the types of conversations that you want ChatGPT to be able to handle. Fine-tuning is not required, but it can help to improve the performance of ChatGPT on your specific tasks. [https://www.packtpub.com/article-hub/fine-tuning-gpt-35-and-4].And that's it! With these three steps, ChatGPT will be all set to jump in and take your customer service to the next level. Ready, set, ChatGPT!Utilise ChatGPT for Seamless Question AnsweringIn the ever-evolving world of customer service, stand out by integrating ChatGPT into your service channels, making real-time, accurate response a seamless experience for your customers.  Let’s delve into an example to understand the process better.Example: EdTech Site with Online K-12 CoursesImagine operating a customer service bot for an EdTech site with online courses for K-12. You want to ensure that the bot provides answers only on relevant questions, enhancing the user experience and ensuring the accuracy and efficiency of responses. Here's how you can achieve this:1. Pre-defined Context:Initiate the conversation with a system message that sets the context for the bot’s role.role_gpt = "You are a customer service assistant for an EdTech site that offers online K-12 courses. Provide information and assistance regarding the courses, enrollment, and related queries." This directive helps guide the model's responses, ensuring they align with the expected topics.2. Keyword Filtering:Implement keyword filtering to review user’s queries for relevance to topics the bot handles. If the query includes keywords related to courses, enrollment, etc., the bot answers; otherwise, it informs the user about the limitation. Here's a basic example of a keyword filtering function in Python. This function is_relevant_query checks if the query contains certain keywords related to the services offered by the EdTech site.def is_relevant_query(query, keywords): """ Check if the query contains any of the specified keywords. :param query: str, the user's query :param keywords: list of str, keywords to check for :return: bool, True if query contains any keyword, False otherwise """ query = query.lower() return any(keyword in query for keyword in keywords) # Usage example: keywords = ['enrollment', 'courses', 'k-12', 'online learning'] query = "Tell me about the enrollment process." is_relevant = is_relevant_query(query, keywords)Next, we combine the bot role and user query to build the complete messagemessages = [ {    "role": "system",    "content": f"{role_gpt}" }, {"role": "user", "content": f"{query}"} ]We now make the openAI API can only when the question is relevant:is_relevant = is_relevant_query(query, keywords) if is_relevant: # Process the query with ChatGPT     # Make API call response = openai.ChatCompletion.create( model=model, messages=messages ) # Extract and print chatbot's reply chatbot_reply = response['choices'][0]['message']['content' print("ChatGPT: ", chatbot_reply) else: print("I'm sorry, I can only answer questions related to enrollment, courses, and online learning for K-12.")To elevate the user experience, prompt your customers to use specific questions. This subtle guidance helps funnel their queries, ensuring they stay on-topic and receive the most relevant information quickly. Continuous observation of user interactions and consistent collection of their feedback is paramount. This valuable insight allows you to refine your bot, making it more intuitive and adept at handling various questions. Further enhancing the bot's efficiency, enable a feature where it can politely ask for clarification on vague or ambiguous inquiries. This ensures your bot continues to provide precise and relevant answers, solidifying its role as an invaluable resource for your customers.Utilise ChatGPT to tackle Frequently Asked QuestionsAmidst the myriad of queries in customer service, frequently asked questions (FAQs) create a pattern. With ChatGPT, transform the typical, monotonous FAQ experience into an engaging and efficient one.Example: A Hospital ChatbotConsider the scenario of a hospital chatbot. Patients might have numerous questions before and after appointments. They might be inquiring about the hospital’s visitor policies, appointment scheduling, post-consultation care, or the availability of specialists. A well-implemented ChatGPT can swiftly and accurately tackle these questions, giving relief to both the hospital staff and the patients.  Here is a tentative role setting for such a bot:role_gpt = "You are a friendly assistant for a hospital, guiding users with appointment scheduling, hospital policies, and post-consultation care."This orientation anchors the bot within the healthcare context, offering relevant and timely patient information. For optimal results, a finely tuned ChatGPT model for this use case is ideal. This enhancement allows for precise, context-aware processing of healthcare-related queries, ensuring your chatbot stands as a trustworthy, efficient resource for patient inquiries.The approach outlined above can be seamlessly adapted to various other sectors. Imagine a travel agency, where customers frequently inquire about trip details, booking procedures, and cancellation policies. Or consider a retail setting, where questions about product availability, return policies, and shipping details abound. Universities can employ ChatGPT to assist students and parents with admission queries, course details, and campus information. Even local government offices can utilize ChatGPT to provide citizens with instant information about public services, documentation procedures, and local regulations. In each scenario, a tailored ChatGPT, possibly fine-tuned for the specific industry, can provide swift, clear, and accurate responses, elevating the customer experience and allowing human staff to focus on more complex tasks. The possibilities are boundless, underscoring the transformative potential of integrating ChatGPT in customer service across diverse sectors. Adventures in AI Land🐙 Octopus Energy: Hailing from the UK's bustling lanes, Octopus Energy unleashed ChatGPT into the wild world of customer inquiries. Lo and behold, handling nearly half of all questions, ChatGPT isn’t just holding the fort – it’s conquering, earning accolades and outshining its human allies in ratings!📘 Chegg: Fear not, night-owl students! The world of academia isn’t left behind in the AI revolution. Chegg, armed with the mighty ChatGPT (aka Cheggmate), stands as the valiant knight ready to battle those brain-teasing queries when the world sleeps at 2 AM. Say goodbye to the midnight oil blues!🥤 PepsiCo: Oh, the fizz and dazzle! The giants aren’t just watching from the sidelines. PepsiCo, joining forces with Bain & Company, bestowed upon ChatGPT the quill to script their advertisements. Now every pop and fizz of their beverages echo with the whispers of AI, making each gulp a symphony of allure and refreshment.Ethical Considerations for Customer Service ChatGPTIn the journey of enhancing customer service with ChatGPT, companies should hold the compass of ethical considerations steadfast. Navigate through the AI world with a responsible map that ensures not just efficiency and innovation but also the upholding of ethical standards. Below are the vital checkpoints to ensure the ethical use of ChatGPT in customer service:Transparency: Uphold honesty by ensuring customers know they are interacting with a machine learning model. This clarity builds a foundation of trust and sets the right expectations.Data Privacy: Safeguard customer data with robust security measures, ensuring protection against unauthorized access and adherence to relevant data protection regulations. For further analysis or training, use anonymized data, safeguarding customer identity and sensitive information.Accountability: Keep a watchful eye on AI interactions, ensuring the responses are accurate, relevant, and appropriate. Establish a system for accountability and continuous improvement.Legal Compliance: Keep the use of AI in customer service within the bounds of relevant laws and regulations, ensuring compliance with AI, data protection, and customer rights laws.User Autonomy: Ensure customers have the choice to switch to a human representative, maintaining their comfort and ensuring their queries are comprehensively addressed.TConclusionTo Wrap it Up (with a Bow), if you're all about leveling up your customer service game, ChatGPT's your partner-in-crime. But like any good tool, it's all about how you wield it. So, gear up, fine-tune, and dive into this AI adventure!Author BioAmita Kapoor is an accomplished AI consultant and educator with over 25 years of experience. She has received international recognition for her work, including the DAAD fellowship and the Intel Developer Mesh AI Innovator Award. She is a highly respected scholar with over 100 research papers and several best-selling books on deep learning and AI. After teaching for 25 years at the University of Delhi, Amita retired early and turned her focus to democratizing AI education. She currently serves as a member of the Board of Directors for the non-profit Neuromatch Academy, fostering greater accessibility to knowledge and resources in the field. After her retirement, Amita founded NePeur, a company providing data analytics and AI consultancy services. In addition, she shares her expertise with a global audience by teaching online classes on data science and AI at the University of Oxford. 
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Rohan Chikorde
25 Sep 2023
12 min read
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ChatGPT for Data Engineering

Rohan Chikorde
25 Sep 2023
12 min read
Dive deeper into the world of AI innovation and stay ahead of the AI curve! Subscribe to our AI_Distilled newsletter for the latest insights and books. Don't miss out – sign up today!Introduction Data engineering is a critical aspect of the modern data-driven world. With the increasing need for efficient and scalable data processing, storage, and analysis, data engineers must constantly adapt to new technologies and tools. One such groundbreaking technology is ChatGPT, an AI-powered language model developed by OpenAI. In this blog post, we will explore how ChatGPT can be utilized in data engineering tasks, providing code examples, tips, and tricks to help you leverage this powerful tool for your data engineering needs.How ChatGPT can Benefit Data EngineersData engineers can utilize ChatGPT for various tasks, such as:1. Data validation and quality controlChatGPT can be used to generate data validation rules or scripts by understanding the data structure and business requirements. These rules can then be applied to ensure data consistency and quality. ChatGPT can generate code in a variety of programming languages, including Python, Scala, and SQL. This can save data engineers a significant amount of time and effort, especially when they need to write code for complex data pipelines.Prompt:Hey, I have a customer database with the following fields: -        Customer ID (integer, primary key) -        Name (string, required) -        Phone (string, maximum length 10) -        Address (string, required) -        City (string, required) -        State (string, maximum length 2) -        Zipcode (string, required, must be 5 digits) -        Date of Birth (date, optional) -        Date of Last Purchase (date, optional but if provided must be in the past) I need data validation rules to ensure: -        Required fields are not empty -        Phone numbers are 10 digits -        State field is max 2 characters -        Zipcode is 5 digits -        Dates are in proper format if provided -        Last purchase date is in the past if provided Can you please generate sample Python/SQL code snippets to validate this customer data based on the above requirements? The code should: -        Check for empty/null required fields -        Validate phone, state and zipcode formats -        Validate date formats and last purchase date Let me know if any part of the requirements need clarification. I would appreciate sample validation code to help ensure data quality for this customer database.Here is a sample of Python and SQL code generated by ChatGPT. Please note that only a small section of the code is shown in the screenshot below due to its length. 2. Improving data qualityChatGPT can be used to identify and correct errors in data. This can help to improve the quality of data and make it more reliable for analysis.Prompt:ChatGPT, I have a customer dataset that contains some errors that need to be cleaned up before analysis. Could you take a look and suggest ways to improve data quality? The table structure is: -        Table: customers -        Columns: id, name, address, city, state, zip, phone A sample of 50 records is: [paste sample data here with some known errors like invalid phone numbers, misspelled cities, incorrect zip codes etc.] Some specific data quality issues I know exist: -        Invalid phone numbers -        Misspelled city names -        Zip codes that don't match stated cities/states Can you take a look at the sample data and: -        Identify any other potential errors -        Suggest ways to validate/correct things like phone numbers, city names, zip codes -        Provide example Python code to validate the data quality This will help me better understand the scope of data cleaning needed. Your input on how to programmatically improve reliability would be greatly appreciated.Sample Generated Output by ChatGPT (again only a small section of the code is shown in the screenshot below due to its length.)3. Automating documentationWith ChatGPT's ability to generate human-like text, data engineers can automate the creation of data dictionaries, data lineage, and other documentation.Prompt:Hey, I'm looking to automate the documentation of our data warehouse datasets. Could you help generate samples based on metadata descriptions? For example, here are the details of a customers table: Table Name: customers Description: This table contains customer profile data collected from various sources. Columns: -        id (integer, primary key) -        name (varchar 100) -        address (varchar 200) -        city (varchar 50) -        state (varchar 30) -        zip (varchar 10) -        phone (varchar 20) -        email (varchar 100) Data Sources: -        Name, address, city, state, zip collected from CRM -        Phone, email collected from marketing database Refresh Frequency: -        Incrementally updated daily from source systems Usage: -        Provides centralized customer profile for analysis -        Joined with orders table for purchase history insights Can you generate: -        A Markdown data dictionary entry for this table -        A paragraph on the data lineage and refresh process It would be helpful to have templates I can reuse for documenting other datasets consistently. Your assistance in automating this documentation creation will save valuable time. Sample generated output by ChatGPT (again only a small section of the code is shown in the screenshot below due to its length.): Here are additional examples of how ChatGPT can be used by data engineers: 4. Data Transformation and ETL (Extract, Transform, Load) ProcessesData engineers can use ChatGPT to generate code for data transformation tasks within ETL pipelines. For example, it can help automate tasks such as data cleansing, normalization, and aggregation. ChatGPT can generate SQL, Python, or other scripting languages to perform these transformations efficiently.5. Data Pipeline Orchestration and Workflow AutomationData engineers can leverage ChatGPT to generate code or configuration files for orchestrating data pipelines. This includes setting up workflow scheduling, dependencies, and error handling. ChatGPT can provide code templates for tools like Apache Airflow or Kubernetes-based pipeline orchestrators.6. Data Integration and Schema MappingChatGPT can assist in generating code for data integration tasks, where data from various sources needs to be merged and mapped to a unified schema. It can help automate the creation of mapping rules, data type conversions, and schema reconciliation scripts.7. Data Security and Privacy ComplianceChatGPT can assist in generating code or documentation related to data security and privacy compliance. This includes implementing data masking, encryption, and access control measures in data pipelines and databases. 8. Data Warehouse Design and OptimizationData engineers can use ChatGPT to generate SQL queries for designing and optimizing data warehouse schemas. It can help generate star or snowflake schema designs, create indexes, and suggest query optimization techniques. 9. Data Monitoring and AlertingChatGPT can help data engineers create scripts for data monitoring and alerting systems. It can generate code for tracking data quality metrics, setting up alerts for anomalies, and sending notifications when issues are detected.10.  Data Archiving and PurgingData engineers can automate data archiving and purging processes with ChatGPT-generated scripts. This includes moving historical data to archival storage, setting retention policies, and ensuring compliance with data retention regulations.These examples highlight various areas where ChatGPT can assist data engineers in automating tasks and improving efficiency.OpenAI API to interact with ChatGPTWe can also use the OpenAI API to interact with ChatGPT and generate a data validation rule for a sample dataset. We will provide ChatGPT with a prompt describing the dataset and the validation rule we require.PrerequisitesTo use the OpenAI API, you will need an API key. You can sign up for a free trial or a subscription plan on the OpenAI website - https://platform.openai.com/.InstallationAfter getting API key, install the OpenAI Python package:pip install openaiCode Example:import openai # Set up the API key and API client api_key = "your_openai_api_key" openai.api_key = api_key # Define the dataset and validation rule requirement prompt = ''' We have a dataset of user information with the following columns: - user_id: integer (unique) - first_name: string - last_name: string - email: string - age: integer Generate a data validation rule to ensure that the email column contains valid email addresses. ''' # Make a request to the OpenAI API response = openai.Completion.create(    engine="text-davinci-002",    prompt=prompt,    max_tokens=100,    n=1,    stop=None,    temperature=0.7, ) # Extract the generated validation rule generated_rule = response.choices[0].text.strip() print(generated_rule)This code is using the OpenAI API to generate a data validation rule:It imports the openai library and sets the API key for authentication.It defines a prompt describing the dataset and validation requirements.It makes a request to the OpenAI Completion API using the prompt, and extracts the generated validation rule from the response.It leverages a large language model via the OpenAI API to automatically generate a data validation logic based on a natural language description of needs.Tips and TricksFine-tune ChatGPTFine-tuning the base ChatGPT model on domain-specific data can yield better results. Collect and curate a dataset of data engineering-related discussions and use it to fine-tune the model using OpenAI's fine-tuning techniques. By doing so, you can align ChatGPT's responses more closely with the specific challenges and requirements of data engineering.Use Contextual PromptsProvide ChatGPT with relevant context and background information to improve the accuracy and relevance of its responses. Including details such as the data source, tools being used, and specific challenges faced will help generate more precise suggestions. For example, instead of asking a generic question like"How can I optimize a data pipeline?", provide more context like, "I'm using Apache Kafka as my data source and want to optimize the ingestion process. What strategies or tools can I use?"Experiment with Temperature and Max TokensAdjusting the temperature and max tokens parameters can influence the diversity and length of responses. Experiment with different values to strike a balance between generating creative responses and ensuring coherence. Lower temperature values (e.g., 0.2) produce more focused and deterministic responses, while higher values (e.g., 0.8) result in more diverse and creative but potentially less coherent answers. Similarly, adjusting the max tokens parameter allows you to control the length of the generated response. Engage in Iterative ConversationsUse the output generated by ChatGPT as a starting point and engage in iterative conversations to seek clarification or refine the suggestions provided. This interactive process allows you to leverage the model's capabilities fully. You can ask follow-up questions, provide additional context, or ask for alternative solutions to explore different possibilities.Experiment with different prompt stylesChatGPT's performance may vary based on the prompt's clarity and specificity. Experiment with different prompt styles to get the desired output.Use the right modelDifferent models in the GPT-3 family have varying performance capabilities. Experiment with different models to find the one that works best for your data engineering tasks.ConclusionChatGPT is a versatile and powerful tool that can be applied to a wide range of data engineering tasks. Its ability to understand and generate human-like text makes it ideal for generating data validation rules, transformation scripts, documentation, and more. By leveraging ChatGPT's capabilities, data engineers can automate various aspects of their work, improve efficiency, and focus on more complex tasks.Remember to experiment with different prompts, parameters, and models to optimize the results for your specific use case. With the right approach, ChatGPT can become a valuable asset in your data engineering toolkit.As the field of AI and natural language processing continues to advance, we can expect even more powerful tools and applications for data engineering in the future. Keep an eye on emerging technologies and stay up to date with the latest advancements to ensure you're always leveraging the best tools for your data engineering needs.Author BioRohan Chikorde is an accomplished AI Architect professional with a post-graduate in Machine Learning and Artificial Intelligence. With almost a decade of experience, he has successfully developed deep learning and machine learning models for various business applications. Rohan's expertise spans multiple domains, and he excels in programming languages such as R and Python, as well as analytics techniques like regression analysis and data mining. In addition to his technical prowess, he is an effective communicator, mentor, and team leader. Rohan's passion lies in machine learning, deep learning, and computer vision.LinkedIn
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Bhavishya Pandit
25 Sep 2023
10 min read
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ChatGPT for Natural Language Processing (NLP)

Bhavishya Pandit
25 Sep 2023
10 min read
Dive deeper into the world of AI innovation and stay ahead of the AI curve! Subscribe to our AI_Distilled newsletter for the latest insights and books. Don't miss out – sign up today!IntroductionIn an era defined by the fusion of technology and human interaction, ChatGPT stands at the forefront as a groundbreaking creation. This marvel of machine learning, developed by OpenAI, has transcended mere algorithms to become a conversational AI that possesses the ability to engage, assist, and inspire. As a professional writer deeply immersed in both the realms of language and artificial intelligence, I am excited to delve into the capabilities of ChatGPT and explore its potential impact on a world increasingly reliant on Natural Language Processing (NLP). In this article, we will not only unveil the astonishing abilities of ChatGPT but also shed light on the burgeoning significance of NLP across diverse industries.Accessing GPT APIThe ChatGPT API provides a streamlined way to integrate the power of ChatGPT into applications and services. It operates through a simple yet effective mechanism: users send a list of messages as input, with each message having a 'role' (system, user, or assistant) and 'content' (the text of the message). The conversation typically begins with a system message to set the AI's behavior, followed by alternating user and assistant messages.The API returns a model-generated message as output, which can be easily extracted from the API response. To access this functionality, developers can obtain API keys through the OpenAI platform. These keys grant access to the API, enabling developers to harness the capabilities of ChatGPT within their applications and projects seamlessly.ChatGPT for various NLP tasks1. Sentiment Analysis with ChatGPTUsing ChatGPT for sentiment analysis is a straightforward yet powerful application. To perform sentiment analysis, you can send a message to ChatGPT with user or assistant roles and ask it to determine the sentiment of a piece of text. Here's an example in Python using the OpenAI Python library:import openai openai.api_key = "YOUR_API_KEY" def analyze_sentiment(text):    response = openai.ChatCompletion.create(        model="gpt-3.5-turbo",        messages=[            {"role": "user", "content": f"Analyze the sentiment of the following text: '{text}'"}        ]    )      sentiment = response['choices'][0]['message']['content']      return sentiment text_to_analyze = "I absolutely love this product!" sentiment_result = analyze_sentiment(text_to_analyze) print(f"Sentiment: {sentiment_result}") Potential Applications:1. Social Media Monitoring: ChatGPT's sentiment analysis can be invaluable for businesses and brands aiming to track public sentiment about their products or services on social media platforms. By analyzing user-generated content, companies can gain real-time insights into how their brand is perceived and promptly respond to both positive and negative feedback.2. Customer Feedback Analysis: ChatGPT can assist in automating the process of analyzing customer reviews and feedback. It can categorize comments as positive, negative, or neutral, helping businesses identify areas for improvement and understand customer sentiment more comprehensively.3. Market Research: Researchers can leverage ChatGPT's sentiment analysis capabilities to process large volumes of text data from surveys, focus groups, or online forums. This aids in identifying emerging trends, gauging public opinion, and making data-driven decisions.By integrating ChatGPT's sentiment analysis into these and other applications, organizations can harness the power of natural language understanding to gain deeper insights into the opinions, emotions, and attitudes of their audience, leading to more informed and effective decision-making.2. Language Translation with ChatGPTChatGPT can be harnessed for language translation tasks with ease. It's a versatile tool for converting text from one language to another. Here's a Python code example demonstrating how to use ChatGPT for language translation:import openai openai.api_key = "YOUR_API_KEY" def translate_text(text, source_language, target_language):    response = openai.ChatCompletion.create(        model="gpt-3.5-turbo",        messages=[            {"role": "user", "content": f"Translate the following text from {source_language} to {target_language}: '{text}'"}        ]    )      translation = response['choices'][0]['message']['content']      return translation source_text = "Hello, how are you?" source_language = "English" target_language = "French" translated_text = translate_text(source_text, source_language, target_language) print(f"Translated Text: {translated_text}") Relevance in Multilingual Content Creation and Internationalization:1. Multilingual Content Creation: In an increasingly globalized world, businesses and content creators need to reach diverse audiences. ChatGPT's language translation capabilities facilitate the creation of multilingual content, enabling companies to expand their market reach and engage with customers in their native languages. This is crucial for marketing campaigns, websites, and product documentation.2. Internationalization: For software and apps aiming to go international, ChatGPT can assist in translating user interfaces and content into multiple languages. This enhances the user experience and makes products more accessible to a global user base.3. Cross-Cultural Communication: ChatGPT can help bridge language barriers in real-time conversations, facilitating cross-cultural communication. This is beneficial in customer support, online chat, and international business negotiations.By leveraging ChatGPT's language translation capabilities, organizations and individuals can enhance their global presence, foster better communication across languages, and tailor their content to a diverse and international audience. This, in turn, can lead to increased engagement, improved user satisfaction, and broader market opportunities.3. Text Summarization with ChatGPTChatGPT can be a valuable tool for generating concise and coherent text summaries from lengthy articles or documents. It leverages its natural language processing capabilities to extract the most important information and present it in a condensed form. Here's a Python code example illustrating how to use ChatGPT for text summarization:import openai openai.api_key = "YOUR_API_KEY" def generate_summary(text, max_tokens=50):    response = openai.ChatCompletion.create(        model="gpt-3.5-turbo",        messages=[            {"role": "user", "content": f"Summarize the following text: '{text}'", "role": "assistant", "content": f"Please summarize the following text to around {max_tokens} tokens:"}        ]    )      summary = response['choices'][0]['message']['content']      return summary document_text = SAMPLE_TEXT summary_result = generate_summary(document_text) print(f"Summary: {summary_result}")Applications in Content Curation and Information Extraction:1. Content Curation: Content creators, marketers, and news aggregators can use ChatGPT to automatically summarize news articles, blog posts, or research papers. This streamlines the process of identifying relevant and interesting content to share with their audience.2. Research and Study: Researchers and students can employ ChatGPT to condense lengthy academic papers or reports into more manageable summaries. This helps in quickly grasping the key findings and ideas within complex documents.3. Business Intelligence: In the corporate world, ChatGPT can be employed to summarize market reports, competitor analyses, and industry trends. This enables executives and decision-makers to stay informed and make strategic choices more efficiently.By integrating ChatGPT's text summarization capabilities into various applications, users can enhance their ability to sift through and distill vast amounts of textual information, ultimately saving time and improving decision-making processes.4. Question Answering with ChatGPTChatGPT excels at answering questions, making it a versatile tool for building chatbots, virtual assistants, and FAQ systems. It can provide informative and context-aware responses to a wide range of queries. Here's a Python code example illustrating how to use ChatGPT for question answering:import openai openai.api_key = "YOUR_API_KEY" def ask_question(question, context):    response = openai.ChatCompletion.create(        model="gpt-3.5-turbo",        messages=[            {"role": "user", "content": f"Context: {context}"},            {"role": "user", "content": f"Question: {question}"}        ]    )      answer = response['choices'][0]['message']['content']      return answer context = "The Eiffel Tower is a famous landmark in Paris, France. It was completed in 1889 and stands at 324 meters tall." question = "When was the Eiffel Tower built?" answer_result = ask_question(question, context) print(f"Answer: {answer_result}")Use in Chatbots, FAQs, and Virtual Assistants:1. Chatbots: ChatGPT can serve as the core intelligence behind chatbots, responding to user inquiries and engaging in natural conversations. Businesses can use chatbots for customer support, lead generation, and interactive marketing, delivering real-time assistance to users.2. FAQ Systems: Implementing ChatGPT in FAQ systems allows users to ask questions in a more natural and conversational manner. It ensures that users receive accurate and context-aware responses from a repository of frequently asked questions.3. Virtual Assistants: Virtual assistants powered by ChatGPT can assist users in various tasks, such as scheduling appointments, providing information, and even helping with language translation or summarization. They can be integrated into websites, applications, or devices to enhance user experiences.By harnessing ChatGPT's question-answering capabilities, organizations can create intelligent and responsive digital agents that deliver efficient and accurate information to users, improving customer satisfaction and user engagement across a wide range of applications.Ethical ConsiderationsAI and NLP technologies, like ChatGPT, raise ethical concerns, primarily concerning bias and misuse. Biases in training data can lead to unfair or discriminatory responses, while misuse can involve generating harmful content or misinformation. To responsibly use ChatGPT, consider:1. Bias Mitigation: Carefully curate and review training data to minimize biases. Implement debiasing techniques and provide guidelines for human reviewers to ensure fairness.2. Transparency: Be transparent about the AI's capabilities and limitations. Avoid giving it false identities or promoting misleading information.3. Content Moderation: Implement strong content moderation to prevent misuse. Regularly monitor and fine-tune the AI's responses to ensure they align with ethical standards.4. User Education: Educate users on the nature of AI-generated content, promoting critical thinking and responsible consumption.By proactively addressing these ethical concerns and adhering to guidelines, we can harness AI and NLP technologies like ChatGPT for positive, inclusive, and responsible outcomes.ConclusionIn conclusion, ChatGPT is a remarkable AI tool that showcases the transformative potential of Natural Language Processing (NLP). Key takeaways include its capabilities in sentiment analysis, language translation, text summarization, question answering, and chatbot development. However, ethical considerations like bias and misuse are critical and must be addressed responsibly. I encourage readers to harness ChatGPT and NLP in their projects, emphasizing transparency, bias mitigation, and responsible usage. By doing so, we can unlock the vast possibilities of these technologies while fostering fairness, accuracy, and positive impact across various domains. Explore, innovate, and shape a future where language and AI empower us all.Author BioBhavishya Pandit is a Data Scientist at Rakuten! He has been extensively exploring GPT to find use cases and build products that solve real-world problems.
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