Looking at the relevant KPIs to make adoption transparent
A common issue we see across many platform implementations is the lack of evidence of its benefits. In theory, that all makes sense, but let’s put some numbers behind it. In addition, they help to understand if you are going in the right direction.
Therefore, it is helpful to define different KPIs based on which one can understand the progress of platform adoption. In the first step, you should reflect on what you measure already. Very often, we just need to combine available numbers in the right way to be able to define new performance indicators.
First, we need to understand the metrics, logs, and traces, define how we get the values they represent, and what they mean. While all of them can be relevant sources, most will not be relevant to your platform’s adoption. This just represents the system’s side. Meanwhile...
