Navigating exclusion types to resolve conflicting products
Once you find out where your impact is coming from, you may consider placing an exception. An exception impacts your security posture by creating blind spots, so you should always carefully consider if this is the best solution to address the issue at hand.
If the impact you are observing is performance/compatibility-related, a more permanent exception may be required.
Cold snack
Be mindful of interactions between security solutions. An(y) EDR is not a completely passive tool! EDR solutions use a variety of technologies, including hooking, that may trigger one tool to scan the other processes to see what’s going on.
Running more than one solution that is inspecting what’s happening on the machine is more than likely going to cause some impact that will be very hard to track down – let alone get support from either of the vendors. The same caveat applies to running more than one active antimalware...