FAQs

What is the delivery time and cost of print book?

Shipping Details

USA:

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.

Unfortunately, due to several restrictions, we are unable to ship to the following countries:

Afghanistan
American Samoa
Belarus
Brunei Darussalam
Central African Republic
The Democratic Republic of Congo
Eritrea
Guinea-bissau
Iran
Lebanon
Libiya Arab Jamahriya
Somalia
Sudan
Russian Federation
Syrian Arab Republic
Ukraine
Venezuela

What is custom duty/charge?

Customs duty are charges levied on goods when they cross international borders. It is a tax that is imposed on imported goods. These duties are charged by special authorities and bodies created by local governments and are meant to protect local industries, economies, and businesses.

Do I have to pay customs charges for the print book order?

The orders shipped to the countries that are listed under EU27 will not bear custom charges. They are paid by Packt as part of the order.

List of EU27 countries: www.gov.uk/eu-eea:

A custom duty or localized taxes may be applicable on the shipment and would be charged by the recipient country outside of the EU27 which should be paid by the customer and these duties are not included in the shipping charges been charged on the order.

How do I know my custom duty charges?

The amount of duty payable varies greatly depending on the imported goods, the country of origin and several other factors like the total invoice amount or dimensions like weight, and other such criteria applicable in your country.

For example:

If you live in Mexico, and the declared value of your ordered items is over $ 50, for you to receive a package, you will have to pay additional import tax of 19% which will be $ 9.50 to the courier service.
Whereas if you live in Turkey, and the declared value of your ordered items is over € 22, for you to receive a package, you will have to pay additional import tax of 18% which will be € 3.96 to the courier service.

How can I cancel my order?

Cancellation Policy for Published Printed Books:

You can cancel any order within 1 hour of placing the order. Simply contact customercare@packt.com with your order details or payment transaction id. If your order has already started the shipment process, we will do our best to stop it. However, if it is already on the way to you then when you receive it, you can contact us at customercare@packt.com using the returns and refund process.

Please understand that Packt Publishing cannot provide refunds or cancel any order except for the cases described in our Return Policy (i.e. Packt Publishing agrees to replace your printed book because it arrives damaged or material defect in book), Packt Publishing will not accept returns.

What is your returns and refunds policy?

Return Policy:

We want you to be happy with your purchase from Packtpub.com. We will not hassle you with returning print books to us. If the print book you receive from us is incorrect, damaged, doesn't work or is unacceptably late, please contact Customer Relations Team on customercare@packt.com with the order number and issue details as explained below:

If you ordered (eBook, Video or Print Book) incorrectly or accidentally, please contact Customer Relations Team on customercare@packt.com within one hour of placing the order and we will replace/refund you the item cost.
Sadly, if your eBook or Video file is faulty or a fault occurs during the eBook or Video being made available to you, i.e. during download then you should contact Customer Relations Team within 14 days of purchase on customercare@packt.com who will be able to resolve this issue for you.
You will have a choice of replacement or refund of the problem items.(damaged, defective or incorrect)
Once Customer Care Team confirms that you will be refunded, you should receive the refund within 10 to 12 working days.
If you are only requesting a refund of one book from a multiple order, then we will refund you the appropriate single item.
Where the items were shipped under a free shipping offer, there will be no shipping costs to refund.

On the off chance your printed book arrives damaged, with book material defect, contact our Customer Relation Team on customercare@packt.com within 14 days of receipt of the book with appropriate evidence of damage and we will work with you to secure a replacement copy, if necessary. Please note that each printed book you order from us is individually made by Packt's professional book-printing partner which is on a print-on-demand basis.

What tax is charged?

Currently, no tax is charged on the purchase of any print book (subject to change based on the laws and regulations). A localized VAT fee is charged only to our European and UK customers on eBooks, Video and subscriptions that they buy. GST is charged to Indian customers for eBooks and video purchases.

What payment methods can I use?

You can pay with the following card types:

Visa Debit
Visa Credit
MasterCard
PayPal

What is the delivery time and cost of print books?

Shipping Details

USA:

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Unfortunately, due to several restrictions, we are unable to ship to the following countries:

Afghanistan
American Samoa
Belarus
Brunei Darussalam
Central African Republic
The Democratic Republic of Congo
Eritrea
Guinea-bissau
Iran
Lebanon
Libiya Arab Jamahriya
Somalia
Sudan
Russian Federation
Syrian Arab Republic
Ukraine
Venezuela

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Packt verified reviews

Feefo verified reviews

Amazon verified reviews

wil blake Jan 22, 2024

Feefo Verified review

James K. Lewis Dec 20, 2023

This book was thought out rather well and very easy to read and follow. The examples were presented in a professional manner and the ones I ran worked flawlessly. I recommend this book to anyone wanting to get into Dev Ops and become familiar with the various tools such as Docker, Kubernetes, AWS, and others.

Amazon Verified review

Steve Dec 29, 2023

This is an excellent practical introduction to DevOps using Linux systems. It’s suitable for beginners as well as those with more experience, for individual contributors as well as full organizations. It can be applied to engineering for a variety of different systems, including embedded systems, backend servers, and frontend environments.This is definitely something I wish I’d had in 2016 when I first heard the term DevOps. There’s a lot to sort through and a lot of terminology to demystify. There’s a bewildering array of tools. This would have been extremely helpful then, and will be helpful for me now.Going from the ground up, it covers a number of concepts and tools for both local and cloud platforms, showing their practical application. Even if you use different specific tools, the guidance is useful. These are great skills to have.These include an introduction to Linux and its every day tools, automation with shell scripts, Linux services and networking, Git, Docker, system monitoring, Ansible for Configuration as Code, Terraform for Infrastructure as Code, and CI/CD.The last chapter is particularly important, “Avoiding Pitfalls in DevOps”. This covers a number of antipatterns and ways to address them.

Lester Dec 05, 2023

The ability to be flexible in your development and operational chains is a critical part of today's development and business needs. I have had the opportunity to get a pre-release review copy of the book The Linux DevOps Handbook by Damian Wojsław and Grzegorz Adamowicz.In The Linux DevOps Handbook, authors Damian Wojsław and Grzegorz Adamowicz deliver an insightful guide to leveraging Linux within modern DevOps pipelines. As an information security leader responsible for enabling organizational agility, I welcomed the pragmatic perspectives on augmenting development and operations with Linux's flexibility.The authors adeptly demonstrate Linux’s immense capabilities supporting automated, scalable technology ecosystems. Methodical coverage guides readers from choosing appropriate distributions through honing cloud-ready configuration management. Crucially, security considerations are consistently integrated rather than tacked on as an afterthought.Useful case studies showcase streamlining legacy processes through scripted infrastructure management and Docker containerization. Even as an experienced practitioner, I gained several techniques sure to unlock additional efficiencies when empowering innovation.For its judicious balance of practicality and inspiration in revealing Linux’s potential to accelerate DevOps outcomes, The Linux DevOps Handbook deserves a spot in any IT team member’s library. This book also provides a great resource to those learning Linux and getting into IT to help supplement and provide additional perspective to the broad ocean of capability that is IT and DevOps.

Vic Malone Dec 15, 2023

Having learned cusory Docker and Terraform by following some simple YouTube videos (and some ChatGPT), as well as having an intermediate foundation with Linux and Bash scripting, I find The Linux DevOps Handbook does a good job of pulling these pieces together along with other needed services and concepts to lay down a good beginning foundation for those wanting to enter into DevOps. Let me stress that though this is an introductory book, it is not for someone with no existing knowledge AND experience in either software development or IT operations.If you are unfamiliar with Linux or only used it as a desktop OS, the first six chapters have you covered with everything from going over the main Linux distributions to comand-line basics, simple scripting and networking.From Chapter 7 onward, those services one should expect to see in a DevOps environment are covered. These chapters are clearly written and I found many of the examples helped to nail down the concepts. I finished each chapter having learned something new, with sections bookmarked in both the Advanced Docker and Monitoring chapters, two areas I know I'm deficient in.Whenever I begin learning a new subject, I find I am best served approaching it with two different mediums, video and text being my most common choices. I have found several good videos that address many DevOps topics, and The Linux DevOps Handbook will easily complement them.

The Linux DevOps Handbook: Customize and scale your Linux distributions to accelerate your DevOps workflow

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