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Mastering QuickBooks 2024

You're reading from   Mastering QuickBooks 2024 Bookkeeping with US QuickBooks Online for small businesses

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Product type Paperback
Published in Dec 2023
Publisher Packt
ISBN-13 9781835469958
Length 570 pages
Edition 5th Edition
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Author (1):
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Crystalynn Shelton Crystalynn Shelton
Author Profile Icon Crystalynn Shelton
Crystalynn Shelton
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Table of Contents (27) Chapters Close

Preface 1. Section 1: Setting Up Your Company File
2. Getting Started with QuickBooks Online FREE CHAPTER 3. Company File Setup 4. Migrating to QuickBooks Online 5. Customizing QuickBooks for Your Business 6. Managing Customer, Vendor, and Products and Services Lists 7. Section 2: Recording Transactions in QuickBooks Online
8. Managing Sales Tax 9. Recording Sales Transactions in QuickBooks Online 10. Recording Expenses in QuickBooks Online 11. Reconciling Uploaded Bank and Credit Card Transactions 12. Section 3: Generating Reports in QuickBooks Online
13. Reports Center Overview 14. Business Overview and Cash Flow Reports 15. Customer Sales Reports in QuickBooks Online 16. Vendor and Expenses Reports 17. Section 4: Managing Employees and Contractors
18. Managing Employees and 1099 Contractors in QuickBooks Online 19. Section 5: Closing the Books and Handling Special Transactions
20. Closing the Books in QuickBooks Online 21. Handling Special Transactions in QuickBooks Online 22. QuickBooks Online Advanced 23. Shortcuts and Test Drive 24. Intuit QuickBooks Online Certified User Exam Objectives
25. Other Books You May Enjoy
26. Index

Issuing credit memos and refunds to customers

There may be times when a customer returns merchandise, or you need to refund a customer due to an issue with the services or products you have provided.

When that happens, you can create a credit memo in QuickBooks that can be applied to a future invoice, or you can refund the customer instead by clicking on + New, selecting Refund receipt, and following the onscreen instructions.

Follow these steps to create a credit memo in QuickBooks Online:

  1. Click on the + New menu and select Credit memo below CUSTOMERS, as indicated in Figure 7.23:
Graphical user interface, application  Description automatically generated

Figure 7.23: Navigating to the Credit Memo form

  1. Complete the key fields indicated here for the credit memo:
A screenshot of a computer

Figure 7.24: Credit Memo form

The following are brief descriptions of the key fields to complete for a credit memo. All fields are required except for the QTY, DESCRIPTION, and Message displayed on credit memo fields:

  • Customer...
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