IT Resource Management
One important part of IT governance is ensuring that IT resources are used to their full potential. The resources deployed should focus on attaining business objectives. An IS auditor should be familiar with the management of various resources required to supply IT services. IT service control can be further divided into the following domains:
Figure 4.1: Domains of IT control services
You will now explore each of the preceding IT resources in detail.
Human Resource Management
Human Resource (HR) management includes processes such as new employee onboarding, job allocation, performance evaluations, and other HR-related operations and procedures. Some of the most critical areas of HR management are listed in the following subsections.
Hiring
The hiring procedure includes the following:
- Conducting due diligence and background verification prior to onboarding employees
- Obtaining the employee’s acknowledgment...
